Barista

Gather & Gather UK; Newport; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading catering company in Newport is seeking an enthusiastic Barista to prepare gourmet drinks and provide top-notch customer service. In this full-time position, you will enjoy a supportive work environment that encourages professional development and offers a range of employee benefits, including training opportunities and a wellbeing strategy. Ideal candidates should have strong communication skills and prior customer service experience.

Benefits

Great operational training and development

Life assurance scheme

Personal Development and Training opportunities

Wellbeing strategy

Holiday purchase scheme

High street discount vouchers

Qualifications

• Previous experience in customer service is crucial.
• Hands-on experience with brewing equipment is desirable.
• Ability to maintain Health & Safety regulations is essential.

Responsibilities

• Prepare perfectly blended drinks and serve high-quality food.
• Keep the bar area clean and organized.
• Process payments accurately and efficiently.
• Learn about beverage blends and preparation techniques.
• Maintain brewing equipment and report any issues.

Skills

Communication skills

Customer service experience

Ability to work under pressure

Time-keeping

Knowledge of brewing equipment

Job description

Overview

We're currently recruiting a driven Barista to help us create beautifully crafted drinks for CH&CO on a full time basis, contracted to 37.5 hours per week. As a Barista, you will use your skills to deliver first‑class service and perfectly crafted coffees to our customers. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Benefits

Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities:

• Great operational training and development
• Life assurance scheme
• Personal Development and Training opportunities - We are passionate about our growing team
• A great wellbeing strategy - including access to our Employee Assistance Programme
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Access to some great high street discount vouchers

Shift Pattern

• Mon: Full‑time (Days)
• Tues: Full‑time (Days)
• Weds: Full‑time (Days)
• Thurs: Full‑time (Days)
• Fri: Full‑time (Days)
• Sat:
• Sun:

Key Responsibilities

Your key responsibilities will include:

• Preparing perfectly blended drinks and serving high‑quality food that delights our customers
• Keeping the bar area clean
• Receiving and processing payments (cash and credit cards)
• Being an enthusiastic team player and excellent communicator
• Maintaining stock of clean mugs and plates
• Learning about brewing methods, beverage blends, food preparation and presentation techniques
• Check if brewing equipment operates properly and report any maintenance needs
• Representing CH&CO and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Ideal Candidate

Our ideal Barista will:

• Be a brilliant communicator and easily build relationships
• Have previous experience in customer service
• Strive for excellence in an eager and motivated manner
• Take initiative and make decisions that are right for our customers
• Have hands‑on experience with brewing equipment
• Possess the ability to work under pressure
• Demonstrate exceptional time‑keeping and reliability

Equal Opportunity

CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!