Barista

K&Z Holdings - Pret A Manger

Milton Keynes

On-site

GBP 15,000 - 21,000

Full time

14 days+

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Benefits offered by this job

Free staff meals

Staff discount

Job summary

Pret A Manger in Milton Keynes is seeking a Barista to join the team. The role ensures that all barista-prepared drinks meet Pret standards, delivers high-quality beverages, and provides excellent customer service.

You will be part of a busy shop and participate in training while maintaining cleanliness and back-counter operations. The position offers a fixed hourly rate (£13.15 ph) with an additional bonus after graduation, plus staff food on shift and a 50% discount on non-working days.

Responsibilities

Works as part of a team to ensure all barista-prepared drinks are served to Pret standards.
Coaches and trains Team Member Star Coffee and Baristas in Training on Barista-Prepared Drinks and Standards.
Keeps the shop clean and maintains equipment and stock.
Delivers amazing service with Pret Buzz and engages with customers to promote the coffee story.

Job description

Are you fully flexible and looking for a permanent job?

We are looking for a responsible person to join our team in Midsummer Place.

£13.15 ph and an additional bonus after graduation*

Free staff food on your shift: 50% discount on your non-working days.

Pret A Manger - Barista

A Pret Barista works as part of a team in a Pret shop to ensure all barista-prepared drinks are served to the required Pret standard.

The Barista role ensures excellent Barista-prepared drink quality, knowledge, understanding and amazing service with Pret “Buzz”. The Barista ensures efficient back counter operation, cleanliness, maintenance and team training. The role guarantees that customers always receive the drink they expect.

The barista is an integral part of the shop team and will be expected to carry out Team Member Star duties as appropriate to business needs.

Right Pret People: Barista Prepared Drink Training

To coach and train Team Member Star Coffee and Baristas in Training on Barista-Prepared Drinks and Standards.
To liaise with the TMT to ensure all barista-prepared drink training is planned and carried out as appropriate.
To carry out Coffee team briefs and attend any relevant meetings, courses and conferences relating to Barista Prepared Drinks when appropriate.
To ensure all hot drink training material is available and up to date.
To follow Pret’s dress code and be immaculately presented, always wearing the correct Barista uniform.

Amazing Service: Creating Pret Buzz

To positively engage with customers and the team about Pret’s Coffee Story and Coffee Menu to ensure Pret Buzz.
To call down the queue to bust queues.
To serve Barista-prepared drinks within a reasonable time.
To ensure coffee calling is clear, appropriate and consistent to the customers and team.
To “wow” customers with latte art

Delicious Food & Drink: Excellent Barista Prepared Drinks quality & knowledge

To make all Barista Prepared Drinks to Pret standards.
To role model Coffee knowledge and to maintain an understanding about Pret’s Barista Prepared Drinks and standards.
To be able to communicate with confidence key messages about Pret’s Barista Prepared Drinks and standards.
To maintain milk quality and coffee quality through tasting and weighing relevant baristas Prepared Drinks.
To be responsible for the results of Coffee Confidence visits and the coffee sections of the Mystery Shopper and 3D Review.
To role model Barista prepared drink standard updates and new product launches.
To report any Barista prepared drink ingredient quality issues to your Manager.
To role model an understanding of Barista Prepared Drinks in other retailers to be familiar with the different product names.

Well Loved Shop: Barista prepared drink counter operation, cleanliness & maintenance

To maintain the Barista Prepared Drinks equipment, Barista box and daily & weekly checks to Pret standards.
To view the Barista Prepared Drinks counter through a customer’s eyes and clean as you go!
To role model the 5 point check to ensure you are set for success.
To carry out log checks, thermometer calibrations and dribble tests in line with Pret standards.
To role model all aspects of ‘health & safety’ in accordance with the law and Pret standards.
To role model aspects of ‘food safety’ in accordance with the law and Pret standards.
I am responsible for ensuring I follow Food Safety Standards; and for the Health and Safety of myself, my team and customers. I complete all training, to enable me to understand the Pret standards and safety processes I must follow. I

ensure I follow these processes at all times. I immediately tell my Manager when I believe standards or processes are not being met.

Shop Profitability: Barista Prepared Drinks waste control

To manage the waste levels of Barista prepared drink ingredients
To action any issues relating to stock variances and waste for Barista Prepared Drinks as required by your Manager.

Growing Sales: Maximising Barista Prepared Drinks Sales

To have a weekly sales target and share this with the team.
To know your shop Barista Prepared Drinks sales versus total sales and the mix.
To ensure sufficient stocks of Barista prepared drink ingredients, packaging and small equipment.
To use promotional waste to sample and recognise regular customers with appropriate volume of drinks via Joy of Pret.

This role is only open to applicants within the UK or who already hold the right to work in the UK - we are not able to sponsor visas at this time.

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