barista

Cobra Coffee; Foots Cray; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

28 days holiday

Staff discounts

Life insurance

Comprehensive training

Career progression

Job summary

Cobra Coffee, a Starbucks UK franchised partner, is seeking a friendly barista to join our team in the heart of the community. You’ll deliver high quality service, craft beverages, and create genuine connections with customers.

No previous experience is required; you’ll receive comprehensive training, access to Starbucks Global Academy, staff discounts, and clear opportunities for career progression as you develop your skills.

Qualifications

• No prior experience required.
• Strong passion for delivering joy to customers.
• Ability to work well in a busy team.

Responsibilities

• Supporting with store procedures including opening/closing, cash handling, and safety protocols.
• Supporting colleagues during high-volume periods to keep the store operating.
• Anticipating and delivering on customer and store needs by getting to know the environment and customers.
• Delivering legendary customer service by putting the customer first and building genuine connections.
• Maintaining a clean and organised workspace for customers and partners.

Skills

Customer service

Communication

Job description

Take your place at the heart of our community, where your voice matters and your passion for customer service is brewed into everything we do.

We have an exciting opportunity for you to join our team as a barista, where you'll get involved in creating the Starbucks experience by providing our customers with high quality service, beverages, and products., Providing quality beverages, whole bean, and food products consistently for all customers in line with our recipe and presentation standards.

• Supporting with store procedures including, opening, or closing the store, cash handling, and safety and security
• Supporting your fellow partners during periods of high volume to keep the store operating
• Anticipating and delivering on your customer and store needs by getting to know your store environment and customers
• Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections
• Maintaining a clean and organised workspace for your customers and partners

Given the nature of our stores, our working hours could include early mornings, evenings, and weekends

So, if you're looking for a new opportunity, with us you'll be welcomed, you'll be challenged, you'll be inspired. Here you'll be heard. Because here, you're a part of it all. Here you belong.

You don't need previous experience to join us as a barista, all we ask is you bring a passion for bringing joy to our customers. Working in a Starbucks store is different from any other job. You're creating genuine moments of connection with our customers and making a difference to their day, through creating handcraft delicious beverages and building relationships with our customers by getting to know their favourite drink.

You'll not only join the Starbucks family but the Cobra Coffee family. Cobra Coffee is proud to be a Starbucks UK franchised partner. We're a company that cares about how we do business, it is important to us that our colleagues have a great work life balance with opportunities to develop their skills and experience.

What we offer

• 28 days holiday a year (including Bank Holidays)
• Unlimited brewed coffee & English breakfast tea on shift
• Discounts on hand crafted beverages and food items during your shift
• 30% discount on bottled beverages and impulse items during your shift
• One £1.50 food item per shift on selected products
• Whilst not working you're able to receive a 30% discount on all food, beverages, merchandise & gifts
• 30% green apron discount across wider participating Starbucks stores
• Third party discounts including 20% in Southern Co-op food stores
• Life insurance
• Comprehensive training including coffee knowledge and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
• Career progression because here we actively promote internally

What to expect