Barista

EG Group; England; Presencial; GBP 14.000 - 18.000; Tempo integral

Benefícios oferecidos por esta vaga

Starbucks discount

EG Cares platform access

Quarterly bonus incentive

Resumo da vaga

EG Group is seeking enthusiastic Baristas for the Heathrow Starbucks team. You will serve customers, prepare drinks and foods to standard, and help deliver a fast, friendly store experience. Training is provided to help you grow in hospitality and customer service.

You’ll gain access to training libraries, enjoy progression opportunities, and work within a supportive team in a busy travel hub. Expect to be part of a well-known brand with reliable contracted hours.

Qualificações

• Experience in customer service or barista roles is helpful but not required, full training provided.
• Friendly, approachable and reliable with a positive attitude.
• Comfortable in a fast-paced hospitality environment.

Responsabilidades

• Deliver exceptional customer service and create a positive guest experience.
• Prepare beverages and food to Starbucks standards.
• Recommend products and support store sales through confident up-selling.
• Operate tills and process transactions accurately.
• Maintain a clean, organized, and welcoming store environment.
• Follow food safety, hygiene, and allergen procedures.
• Monitor product quality and temperature records.
• Support the team during busy periods and key trading times.

Conhecimentos

Customer service

Hospitality

Teamwork

Descrição da vaga

Select how often (in days) to receive an alert:

Flexible: Shifts designed to work around your availability, with a minimum of 8 hours per week

Location: Heathrow, TW6 2AA

Hourly Rate: £12.95 per hour (Age 21+) £12.65 per hour (Age 18–20) £10.45 per hour (Age 16–17)

Perks: EG Cares Benefits & Rewards Platform – savings across retail, food, home, electronics and more. 30% Starbucks discount on food, drinks, and merchandise & Quarterly Bonus Incentive

*Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace*

Join Our Starbucks Team – Barista

Love coffee and enjoy creating great customer experiences? We’re looking for enthusiastic, friendly Baristas to join our welcoming Starbucks team in Heathrow.

Whether you’re experienced in customer service or completely new to hospitality, we provide full training to help you succeed. You’ll create memorable customer experiences, prepare our iconic drinks, and help deliver a fast, friendly, and welcoming environment every day.

You’ll also benefit from career progression opportunities and access to one of the world’s largest online learning libraries, helping you build new skills and grow your career.

Why Join Us?

You’ll enjoy:

• Free beverage on every shift
• 24/7 Virtual GP & Wellbeing Service
• Employee Assistance Programme
• Recognition rewards and work anniversary awards
• Career progression opportunities and access to one of the world’s largest online learning libraries
• Compassionate leave when it matters most
• Life Assurance
• Guaranteed contracted hours

What You’ll Be Doing

As a Starbucks Barista, your typical day could include:

• Delivering exceptional customer service and creating a positive customer experience
• Preparing beverages and food to Starbucks standards
• Recommending products and supporting store sales through confident up-selling
• Operating tills and processing transactions accurately
• Maintaining a clean, organised, and welcoming store environment
• Following food safety, hygiene, and allergen procedures
• Monitoring product quality and temperature records
• Supporting your team during busy periods and helping cover key trading times

What We’re Looking For

You’ll be a great fit if you are:

• Friendly and approachable
• Passionate about customer service
• Reliable and motivated
• Comfortable working in a fast-paced environment
• A strong team player with a positive attitude

Previous customer service or barista experience is helpful but not essential — full training is provided.

Shift Information

Flexible working options available. Shifts may include early mornings, evenings, weekends, and busy travel periods. Full-time average shift 8 hours.