Barista

EG Group; Caerphilly; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

EG Cares Benefits & Rewards Platform

30% Starbucks discount on food, drinks

Quarterly Bonus Incentive

Job summary

EG Group’s Starbucks team in Caerphilly is looking for enthusiastic Baristas to join and deliver exceptional customer experiences. You’ll prepare iconic drinks, assist customers, and help maintain a friendly store atmosphere with full training provided.

Join us for career progression, access to a vast online learning library, and benefits including discounts and a quarterly bonus incentive. Shifts include mornings, evenings, and weekends in a fast-paced environment.

Qualifications

• Friendly and approachable.
• Passionate about customer service.
• Reliable and motivated.
• Comfortable working in a fast-paced environment.
• Strong team player with a positive attitude.

Responsibilities

• Deliver exceptional customer service and create a positive customer experience.
• Prepare beverages and food to Starbucks standards.
• Recommend products and support store sales through confident upselling.
• Operate tills and process transactions accurately.
• Maintain a clean, organised, and welcoming store environment.
• Follow food safety, hygiene, and allergen procedures.
• Monitor product quality and temperature records.
• Support the team during busy periods and cover key trading times.

Skills

Friendly

Customer service

Reliable

Fast-paced

Team player

Job description

Select how often (in days) to receive an alert:

Flexible: Shifts designed to work around your availability, with a minimum of 8 hours per week

Location: Caerphilly, CF83 3SX

Hourly Rate: £12.80 per hour (Age 21+) £11.00 per hour (Age 18–20) £8.05 per hour (Age 16–17)

Perks: EG Cares Benefits & Rewards Platform – savings across retail, food, home, electronics and more. 30% Starbucks discount on food, drinks, and merchandise & Quarterly Bonus Incentive

Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace

Join Our Starbucks Team – Barista

Love coffee and enjoy creating great customer experiences? We’re looking for enthusiastic, friendly Baristas to join our welcoming Starbucks team in Caerphilly.

Whether you’re experienced in customer service or completely new to hospitality, we provide full training to help you succeed. You’ll create memorable customer experiences, prepare our iconic drinks, and help deliver a fast, friendly, and welcoming environment every day.

You’ll also benefit from career progression opportunities and access to one of the world’s largest online learning libraries, helping you build new skills and grow your career.

Why Join Us?

• Free beverage on every shift
• 24/7 Virtual GP & Wellbeing Service
• Employee Assistance Programme
• Recognition rewards and work anniversary awards
• Career progression opportunities and access to one of the world’s largest online learning libraries
• Compassionate leave when it matters most
• Life Assurance
• Guaranteed contracted hours

What You’ll Be Doing

As a Starbucks Barista, your typical day could include:

• Delivering exceptional customer service and creating a positive customer experience
• Preparing beverages and food to Starbucks standards
• Recommending products and supporting store sales through confident up‑selling
• Operating tills and processing transactions accurately
• Maintaining a clean, organised, and welcoming store environment
• Following food safety, hygiene, and allergen procedures
• Monitoring product quality and temperature records
• Supporting your team during busy periods and helping cover key trading times

What We’re Looking For

You’ll be a great fit if you are:

• Friendly and approachable
• Passionate about customer service
• Reliable and motivated
• Comfortable working in a fast‑paced environment
• A strong team player with a positive attitude

Previous customer service or barista experience is helpful but not essential — full training is provided.

Shift Information

Flexible working options available. Shifts may include early mornings, evenings, weekends, and busy travel periods. Full‑time average shift 8 hours.