Barista

Compass Group; Birmingham; On-site; GBP 10,000 - 40,000; Full time

Job summary

A major food service company in Birmingham is seeking a full-time Barista to create beautifully crafted drinks. The ideal candidate will have experience in customer service, excellent communication skills, and the ability to work under pressure. You will prepare high-quality beverages and food, maintain cleanliness, and handle payments. Opportunities for growth and various benefits are offered, reflecting the company's commitment to its employees.

Benefits

Great operational training and development

Life assurance scheme

Personal Development and Training opportunities

Wellbeing strategy including Employee Assistance Programme

Regular social events

Holiday purchase scheme

High street discount vouchers

Qualifications

• Experience in customer service is essential.
• Ability to communicate effectively with customers.
• Hands-on experience with brewing equipment required.

Responsibilities

• Prepare drinks and serve food to customers.
• Maintain cleanliness of the bar area.
• Process payments accurately.

Skills

Customer service experience

Communication skills

Ability to work under pressure

Hands-on experience with brewing equipment

Timekeeping and reliability

Job description

Overview

We\'re currently recruiting a driven Barista to help us create beautifully crafted drinks for CH&CO on a full time basis, contracted to 40 hours per week. As a Barista, you will use your skills to deliver first-class service and perfectly crafted coffees to our customers. You\'ll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Working with us has its perks! People are at the heart of everything we do, so we\'ve developed a range of benefits and development opportunities:

• Great operational training and development
• Life assurance scheme
• Personal Development and Training opportunities - We are passionate about our growing team
• A great wellbeing strategy - including access to our Employee Assistance Programme
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Access to some great high street discount vouchers

Shift pattern

• Mon: Full-time (Days)
• Tues: Full-time (Days)
• Weds: Full-time (Days)
• Thurs: Full-time (Days)
• Fri: Full-time (Days)
• Sat:
• Sun:

Responsibilities

Your key responsibilities will include:

• Preparing perfectly blended drinks and serving high-quality food that delights our customers
• Keeping the bar area clean
• Receiving and processing payments (cash and credit cards)
• Being an enthusiastic team player and excellent communicator
• Maintaining stock of clean mugs and plates
• Learning about brewing methods, beverage blends, food preparation and presentation techniques
• Check if brewing equipment operates properly and report any maintenance needs
• Representing CH&CO and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Barista will

• Be a brilliant communicator and easily build relationships
• Have previous experience in customer service
• Strive for excellence in an eager and motivated manner
• Take initiative and make decisions that are right for our customers
• Have Hands-on experience with brewing equipment
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability

CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!