Barista

Cobra Coffee - Starbucks Franchisee; Bath; Presencial; GBP 18 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

28 days holiday

Unlimited coffee & tea

Staff discounts

Food discounts

Discounts on beverages

Life insurance

Career progression

Resumo da oferta

Cobra Coffee is seeking a barista to join our Starbucks UK franchised family. This role focuses on creating high-quality beverages and a welcoming experience for every customer. No prior experience is required, just a passion for service and the ability to work well with a team.

You’ll contribute to a lively store environment, handle cash during shifts, and participate in store procedures while enjoying great employee discounts and development opportunities.

Qualificações

• No prior experience required; enthusiasm for helping customers.
• Able to communicate clearly and listen to customer needs.
• Friendly, welcoming demeanor and ability to work in a team.

Responsabilidades

• Provide quality beverages and food items to customers per the brand standards.
• Assist with opening/closing procedures, cash handling, and store safety.
• Support colleagues during busy periods to maintain smooth operations.
• Get to know regular customers and their preferences to deliver a personalized experience.
• Maintain a clean and organized workspace for customers and partners.
• Contribute to a positive, inclusive store environment.

Conhecimentos

Customer service

Communication

Teamwork

Descrição da oferta de emprego

Take your place at the heart of our community, where your voice matters and your passion for customer service is brewed into everything we do. We have an exciting opportunity for you to join our team as a barista, where you’ll get involved in creating the Starbucks experience by providing our customers with high quality service, beverages, and products.

You’ll not only join the Starbucks family but the Cobra Coffee family. Cobra Coffee is proud to be a Starbucks UK franchised partner. We’re a company that cares about how we do business, it is important to us that our colleagues have a great work life balance with opportunities to develop their skills and experience.

What we offer

• 28 days holiday a year (including Bank Holidays)
• Unlimited brewed coffee & English breakfast tea on shift
• Discounts on hand crafted beverages and food items during your shift
• 30% discount on bottled beverages and impulse items during your shift
• One £1.50 food item per shift on selected products
• Whilst not working you're able to receive a 30% discount on all food, beverages, merchandise & gifts
• 30% green apron discount across wider participating Starbucks stores
• Third party discounts including 20% in Southern Co-op food stores
• Life insurance
• Comprehensive training including coffee knowledge and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
• Career progression because here we actively promote internally

What to expect

You don’t need previous experience to join us as a barista, all we ask is you bring a passion for bringing joy to our customers. Working in a Starbucks store is different from any other job. You’re creating genuine moments of connection with our customers and making a difference to their day, through creating handcraft delicious beverages and building relationships with our customers by getting to know their favourite drink.

• Providing quality beverages, whole bean, and food products consistently for all customers in line with our recipe and presentation standards
• Supporting with store procedures including, opening, or closing the store, cash handling, and safety and security
• Supporting your fellow partners during periods of high volume to keep the store operating
• Anticipating and delivering on your customer and store needs by getting to know your store environment and customers
• Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections
• Maintaining a clean and organised workspace for your customers and partners

Given the nature of our stores, our working hours could include early mornings, evenings, and weekends

So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong.