Bar & Waiting Team Member — Deliver Memorable Moments

Hungry Horse; Rawcliffe; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Pension contribution

Staff discounts

Wagestream access

Employee assistance program

Maternity/Paternity policies

Discounts on Greene King Inns

Refer a friend bonus

Career development across well-known品牌

Job summary

Hungry Horse is seeking Bar & Waiting Staff to create memorable experiences for guests, pouring drinks, recommending options, and helping with food service. You’ll join a fun, inclusive team where you can grow your skills and contribute to a welcoming atmosphere.

The role emphasizes superb customer service, attention to detail, and a positive team attitude, with duties spanning bar support, drink preparation, and maintaining safety and cleanliness behind the scenes.

Qualifications

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Be the insider behind the bar, offering recommendations to customers.
• Prepare and present drinks that meet specifications and customer expectations.
• Assist in greeting, serving food and looking after our customers whilst they dine with us.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
• Willingness to learn and expand your skills.
• Have a great eye for detail, making sure every pint is poured to perfection.
• A passion for giving great service and making sure every customer receives a warm welcome.
• A positive can-do attitude and be a real team player.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.

Responsibilities

• Create memorable experiences for customers by delivering friendly, efficient service.
• Recommend drinks and upsell while keeping guests informed about specials.
• Pour, mix, and present drinks to meet customer specifications.
• Greet guests, assist with food service, and ensure guests feel welcome throughout their visit.
• Maintain bar safety, legality, and cleanliness and address issues promptly.

Skills

Customer service

Drink recommendations

Drink preparation

Team player

English proficiency

Job description

Hungry Horse is seeking Bar & Waiting Staff to create memorable experiences for guests, pouring drinks, recommending options, and helping with food service. You’ll join a fun, inclusive team where you can grow your skills and contribute to a welcoming atmosphere.

The role emphasizes superb customer service, attention to detail, and a positive team attitude, with duties spanning bar support, drink preparation, and maintaining safety and cleanliness behind the scenes.