Bar & Waiting Team Leader (Over 18 due to necessity to work on the bar)

McMullen & Sons Ltd; City Of London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A family-run hospitality business is seeking an experienced Bar & Waiting Supervisor to provide exceptional guest service. In this role, you will coach team members and manage shifts while benefiting from a strong career development program. Prior supervisory experience is essential, but full training will be provided. Join a company that values its team and offers excellent perks in a supportive environment.

Benefits

Competitive salary

Achievable bonus scheme

Shift flexibility

Weekly pay

60% discounted meals when working

25% discount on food and 20% off drinks on day off

Enhanced maternity and paternity pay

Share of gratuities

Career development through GROW Programme

Industry-relevant Apprenticeships

Qualifications

• Prior experience in a supervisory role is essential.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Delighting guests through exceptional service.
• Coaching and guiding Team Members.
• Running shifts and supporting the Management team.

Skills

Exceptional service delivery

Coaching and guidance

Shift running

Job description

We are looking for an experienced Supervisor or Team Leader that is looking for progression to Assistant Manager through our in house GROW program, this position can be full or part time.

If your ambition is to build a career in a long established, successful family run business, where guests come first and quality is paramount, come and join us as a Bar & Waiting Supervisor. We’re independent, so believe in investing in the future and we love home-grown talent. We treat all our people like part of the family – you’ll be respected, trained, coached and encouraged to grow in confidence, to achieve more than you thought you were capable of.

Bar and Waiting Supervisor

• A competitive salary
• An achievable bonus scheme
• Shift flexibility
• Weekly pay
• 60% discounted meals when you are working
• 25% discount on food and 20% off drinks for you and your friends on your day off
• Enhanced rate of pay for working on key Bank Holidays
• Family friendly policies including enhanced maternity and paternity pay
• A share of gratuities
• Fantastic career development through our GROW Programme – currently over half of McMullen General Managers were promoted internally
• A valued position in a progressive company who treat people as a name, not a number
• We also offer industry-relevant Apprenticeships if you would like to develop your skills further, so you can earn while you learn

Key Responsibilities of a Bar & Waiting Supervisor

• Delighting our guests through exceptional service
• Coaching and guiding our Team Members
• Running shifts and supporting the Management team

Prior experience within a supervisory role is essential however full training will be given through the McMullen GROW Programme both in house and at our Training and Development Centre in Hertford.