Bar & Waiting Staff - Guest Experience Pro

Pub & Grill - BRA_205; Stirling; On-site; GBP 12,398 - 15,153; Full time

Benefits offered by this job

Career progression across brands

Staff discounts on brands

Employee assistance program

Maternity/Paternity policies

Refer a friend bonus

Wagestream access

Retail discounts

Job summary

Pub & Grill in Scotland is seeking Bar & Waiting Staff to deliver a warm, memorable experience for every guest. You’ll pour drinks, make recommendations, greet customers and support food service as part of a lively, inclusive team.

This role rewards attention to detail, reliability, and a positive attitude. You’ll work across a busy pub and restaurant environment, with training opportunities, progression, and staff benefits that support your wellbeing and development.

Qualifications

• Provide customers with a heartfelt and memorable experience.
• Be the insider behind the bar, offering recommendations to customers.
• Prepare and present drinks to specifications and customer expectations.
• Assist in greeting, serving food and looking after our customers whilst they dine with us.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Responsibilities

• Provide customers with a heartfelt and memorable experience.
• Be the insider behind the bar, offering recommendations to customers.
• Prepare and present drinks that meet specifications and customer expectations.
• Assist in greeting, serving food and looking after our customers whilst they dine with us.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Skills

Customer service

Teamwork

English proficiency

Attention to detail

Tools

POS system

Cash handling

Job description

Pub & Grill in Scotland is seeking Bar & Waiting Staff to deliver a warm, memorable experience for every guest. You’ll pour drinks, make recommendations, greet customers and support food service as part of a lively, inclusive team.

This role rewards attention to detail, reliability, and a positive attitude. You’ll work across a busy pub and restaurant environment, with training opportunities, progression, and staff benefits that support your wellbeing and development.