Bar & Waiting Staff: Guest Experience Pro

Pub & Grill - Bra_205; Musselburgh; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Pension contribution

Career progression

Brand discounts 33%

Greene King Inns discounts 50%

Employee assistance program

Maternity/Paternity policies

Refer a friend bonus

Wagestream access

Retail discounts

Training and development

Job summary

Pub & Grill - Bra_205 is seeking bar and waiting staff to create memorable experiences for guests. You’ll pour pints, recommend drinks, and contribute to a welcoming, inclusive team culture while upholding safety and cleanliness standards.

You’ll join a lively team that values growth and development, with opportunities to enhance customer service skills and learn about a variety of beverages. Strong English communication is important to help guests enjoy their visit and for allergen awareness.

Qualifications

• Willingness to learn
• Great eye for detail, ensuring every pint is poured to perfection
• A passion for delivering great service and a warm welcome to every customer
• Positive can-do attitude and strong team player
• Sufficient spoken and written English to perform the role safely and understand allergen controls

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit
• Be the insider behind the bar, offering recommendations to customers
• Prepare and present drinks that meet specifications and customer expectations
• Assist in greeting, serving food and looking after our customers whilst they dine with us
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible

Skills

Customer service

Bar skills

Drink preparation

Food service

English proficiency

Job description

Pub & Grill - Bra_205 is seeking bar and waiting staff to create memorable experiences for guests. You’ll pour pints, recommend drinks, and contribute to a welcoming, inclusive team culture while upholding safety and cleanliness standards.

You’ll join a lively team that values growth and development, with opportunities to enhance customer service skills and learn about a variety of beverages. Strong English communication is important to help guests enjoy their visit and for allergen awareness.