Bar & Waiting Staff: Guest Experience Champion

Greeneking; Coventry; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Pension contribution

Brand discounts

Employee assistance program

Maternity & paternity policies

Menopause friendly employer

Greene King Inns discounts

Refer a friend bonus

Wagestream access

Retail discounts

Job summary

Greene King is seeking friendly Bar and Waiting Staff to join our welcoming team. You will pour drinks, greet guests, and work behind the bar to ensure smooth service while providing a memorable experience for customers.

You’ll contribute to a warm, safety-conscious environment, maintain cleanliness, and help with food service when needed. This role emphasizes teamwork, attentiveness, and a positive attitude in a dynamic pub setting.

Qualifications

• Willingness to learn and expand skills.
• Great eye for detail to ensure every pint is poured to perfection.
• Passion for delivering great service and a warm welcome to customers.
• Positive, can-do attitude and strong team collaboration.
• Sufficient spoken and written English to perform duties and understand allergen controls.

Responsibilities

• Provide customers with a memorable experience each visit.
• Work behind the bar and make recommendations to customers.
• Prepare and present drinks to meet specifications and expectations.
• Assist in greeting guests, serving food, and looking after diners.
• Keep the bar area safe, legal, and clean, addressing issues promptly.

Skills

Willingness to learn

Attention to detail

Excellent customer service

Team player

English proficiency

Job description

Greene King is seeking friendly Bar and Waiting Staff to join our welcoming team. You will pour drinks, greet guests, and work behind the bar to ensure smooth service while providing a memorable experience for customers.

You’ll contribute to a warm, safety-conscious environment, maintain cleanliness, and help with food service when needed. This role emphasizes teamwork, attentiveness, and a positive attitude in a dynamic pub setting.