Bar & Waiting Staff

Greene King; Stourbridge; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Competitive salary

Pension contribution

Apprenticeship training & development

Discounts on all Greene King brands

Employee assistance program

Refer a friend bonus (up to £1,500)

Wagestream access

Retail discounts (up to 30% at partner

Job summary

Greene King pubs are where communities come together for good times and great pub food. As Bar & Waiting Staff you’ll craft memorable experiences, greet customers, and recommend drinks while keeping the bar safe and welcoming.

You’ll join a fun, inclusive team and have opportunities to grow with our well-known brands. With a focus on customer service and teamwork, you’ll help ensure every guest leaves feeling valued and satisfied, enjoying a supportive environment that recognises effort and

Qualifications

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Be the insider behind the bar, offering recommendations to customers.
• Prepare and present drinks that meet specifications and customer expectations.
• Assist in greeting, serving food and looking after our customers whilst they dine with us.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Be the insider behind the bar, offering recommendations to customers.
• Prepare and present drinks that meet specifications and customer expectations.
• Assist in greeting, serving food and looking after our customers whilst they dine with us.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Skills

Excellent customer service

Attention to detail

Team player

English proficiency

Willingness to learn

Job description

As Bar & Waiting Staff, you’ll be key to creating unforgettable moments for customers, whether you’re pouring a pint or recommending the perfect drink to a customer after a long day, you’ll keep the good times flowing. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.

Company Description

Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.


• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.


• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!


• Enhanced, family-friendly maternity and paternity policies


• Menopause Friendly Employer


• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.


• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!


• Wagestream – access your wage before payday for when life happens.


• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.

Qualifications

As a member of our Bar & Waiting Staff, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit.


• Be the insider behind the bar, offering recommendations to customers.


• Prepare and present drinks that meet specifications and customer expectations.


• Assist in greeting, serving food and looking after our customers whilst they dine with us.


• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What You’ll Bring…

• Willingness to learn and expand your skills.


• Have a great eye for detail, making sure every pint is poured to perfection.


• A passion for giving great service and making sure every customer receives a warm welcome.


• A positive can-do attitude and be a real team player.


• Sufficient spoken and written English to perform the role safely and understand allergen controls.