Bar & Waiting Staff

SmartRecruiters, Inc.; Ross-on-Wye; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Pension contribution

Discounts on Greene King brands

Employee assistance program (wellbeing

Refer a friend bonus

Wagestream access

Discounts on retail brands

Job summary

Venture Hotels is seeking Bar & Waiting Staff to join a fun, inclusive team. You’ll pour pints, recommend drinks, and ensure guests have an unforgettable experience. You’ll collaborate with colleagues to deliver top-notch service and contribute to a welcoming atmosphere across shifts.

We value a can-do attitude, attention to detail, and strong English communication to ensure safety, allergen controls, and smooth service. Competitive rewards and development opportunities are available.

Qualifications

• Customer-focused hospitality experience preferred.
• Ability to communicate clearly with guests and colleagues.
• Maintain high standards of service and presentation.

Responsibilities

• Provide customers with memorable experiences at the bar and restaurant.
• Be the insider behind the bar, offering recommendations.
• Prepare and present drinks to meet specifications and guest expectations.
• Assist greeting, serving food, and looking after guests while dining.
• Keep the bar safe, legal, and clean and resolve issues promptly.

Skills

Customer service

Attention to detail

Team player

English proficiency

Hospitality knowledge

Job description

Company Description

We’re called Venture Hotels for a reason: We’re pioneers! And we thrive on originality. As Greene King’s ventures arm, we’re here to push boundaries. And we’re driven by a team that sees every day as an opportunity to go beyond the ordinary.The result: hotels with a unique sense of place that locals can feel proud of.

Job Description

As Bar & Waiting Staff, you’ll be key to creating unforgettable moments for customers, whether you’re pouring a pint or recommending the perfect drink to a customer after a long day, you’ll keep the good times flowing. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.

Qualifications

As a member of our Bar & Waiting Staff, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Be the insider behind the bar, offering recommendations to customers.
• Prepare and present drinks that meet specifications and customer expectations.
• Assist in greeting, serving food and looking after our customers whilst they dine with us.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you’ll bring…

• Willingness to learn and expand your skills.
• Have a great eye for detail, making sure every pint is poured to perfection.
• A passion for giving great service and making sure every customer receives a warm welcome.
• A positive can-do attitude and be a real team player.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more...

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.