Bar & Waiting Staff

Metropolitan Pub Company; Ockham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

33% brand discount for you

15% discount for loved ones

Free employee assistance program

Enhanced maternity/paternity policies

Menopause friendly employer

50% discount at Greene King Inns/hot**

Refer a friend bonus up to £1,500

Wagestream access

Retail discounts up to 30%

Job summary

Metropolitan Pub Company is seeking Bar & Waiting Staff to create memorable moments for customers, pouring pints and recommending drinks, while joining a fun, inclusive team that supports growth.

You’ll help ensure a warm welcome and maintain high service standards; the role offers competitive pay and benefits, including pension contributions, staff discounts, and wellbeing support.

Qualifications

• Willingness to learn and expand skills.
• Great eye for detail; ensure consistent pint quality.
• Passion for delivering excellent service and a warm welcome.
• Positive can-do attitude and strong team collaboration.

Responsibilities

• Provide customers with a heartfelt and memorable experience each visit.
• Be the insider behind the bar, offering recommendations to customers.
• Prepare and present drinks that meet specifications and customer expectations.
• Assist in greeting, serving food and looking after customers; ensure a smooth dining experience.
• Keep the bar safe, legal, and clean, addressing issues quickly and safely.

Skills

Willingness to learn

Eye for detail

Customer service

Team player

Job description

Company Description

Join us at Metro Pubs, where our pubs are at the heart of city life, striving to provide a home away from home for both locals and visitors to the capital alike. All of our pubs are individual and unbranded, each embodying its own personality and character. We’re the place to laugh with friends, to spend quality time with family, and to enjoy all that is great about a community pub – the food, the drink, the service and the atmosphere.

Job Description

As Bar & Waiting Staff, you’ll be key to creating unforgettable moments for customers, whether you’re pouring a pint or recommending the perfect drink to a customer after a long day, you’ll keep the good times flowing. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.

Qualifications

As a member of our Bar & Waiting Staff, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Be the insider behind the bar, offering recommendations to customers.
• Prepare and present drinks that meet specifications and customer expectations.
• Assist in greeting, serving food and looking after our customers whilst they dine with us.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you’ll bring…

• Willingness to learn and expand your skills.
• Have a great eye for detail, making sure every pint is poured to perfection.
• A passion for giving great service and making sure every customer receives a warm welcome.
• A positive can-do attitude and be a real team player.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…