Bar & Waiting Staff

Hungry Horse - BRA_104; Lancaster; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Competitive salary and pension

Brand discounts

Employee assistance program

Career development and training

Flexible discounts across Greene King

Refer a friend bonus

Wagestream access

Retail discounts

Job summary

Hungry Horse - BRA_104 in Lancaster is seeking friendly Bar & Waiting Staff to ensure memorable guest experiences. You’ll pour pints, recommend drinks, greet diners, and assist with food service while keeping the bar safe and spotless.

You’ll join a lively, inclusive team that values training, development and great customer care. We offer a competitive salary and pension, plus discounts across our brands, welfare support and career progression opportunities.

Qualifications

• Provide customers with a warm, memorable experience.
• Offer drink recommendations and up-sell where appropriate.
• Maintain bar safety, cleanliness and compliance with guidelines.

Responsibilities

• Pour and present drinks to spec and quality.
• Greet customers and assist with menu choices and orders.
• Support food service when needed and ensure timely delivery to tables.
• Keep the bar area clean, stocked and compliant with safety rules.
• Collaborate with team to deliver smooth service during busy periods.

Skills

Willingness to learn

Attention to detail

Great service

Team spirit

English proficiency

Job description

Company Description

Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament – there’s always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.

Job Description

As Bar & Waiting Staff, you’ll be key to creating unforgettable moments for customers, whether you’re pouring a pint or recommending the perfect drink to a customer after a long day, you’ll keep the good times flowing. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.

Qualifications

As a member of our Bar & Waiting Staff, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Be the insider behind the bar, offering recommendations to customers.
• Prepare and present drinks that meet specifications and customer expectations.
• Assist in greeting, serving food and looking after our customers whilst they dine with us.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you’ll bring…

• Willingness to learn and expand your skills.
• Have a great eye for detail, making sure every pint is poured to perfection.
• A passion for giving great service and making sure every customer receives a warm welcome.
• A positive can-do attitude and be a real team player.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.