Bar & Waiting Staff

Greene King; Hempstalls; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Training & development

Brand discounts 33%

Employee assistance program

Parental policies

Menopause friendly

Hotel discounts

Refer a friend bonus

Wagestream

Retail discounts

Job summary

Greene King is hiring Bar & Waiting Staff at Hungry Horse pubs in Stoke on Trent. You will pour pints, recommend drinks, and ensure guests have a memorable visit. Join a lively, inclusive team and grow your skills while delivering great service.

Be part of a well-known brand with opportunities to develop through apprenticeship programs and enjoy employee discounts, welfare benefits, and team activities.

Qualifications

• Experience delivering memorable customer service.
• Ability to recommend drinks and explain menu.
• Ability to greet and serve customers while dining.

Responsibilities

• Pour drinks and prepare beverages to spec and customer expectations.
• Recommend drinks and upsell when appropriate.
• Greet guests, take orders, and serve food in a friendly manner.
• Keep the bar clean, safe and compliant with regulations.

Skills

Customer service

Bar knowledge

Drink service

Team player

English proficiency

Job description

• Dept. L4/House: Weathervane (Stoke on Trent) - 05305

Company Description

Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work. – there’s always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.

Job Description

As Bar & Waiting Staff, you’ll be key to creating unforgettable moments for customers, whether you’re pouring a pint or recommending the perfect drink to a customer after a long day, you’ll keep the good times flowing. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.

Qualifications

As a member of our Bar & Waiting Staff, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Be the insider behind the bar, offering recommendations to customers.
• Prepare and present drinks that meet specifications and customer expectations.
• Assist in greeting, serving food and looking after our customers whilst they dine with us.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you’ll bring…

• Willingness to learn and expand your skills.
• Have a great eye for detail, making sure every pint is poured to perfection.
• A passion for giving great service and making sure every customer receives a warm welcome.
• A positive can-do attitude and be a real team player.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Enhanced, family‑friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.

Job Location