Bar & Waiting Staff

Farmhouse Inns limited; Cramlington; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Career progression

Brand discounts 33%

Family discounts 15%

Employee assistance program

Maternity/Paternity support

Menopause friendly employer

Greene King discounts 50%

Refer a friend bonus

Wagestream access

Retail discounts

Job summary

Farmhouse Inns Limited is seeking Bar & Waiting Staff to help create unforgettable moments for guests, from pouring pints to recommending drinks and supporting dining experiences.

Join a fun, inclusive team where you can grow your skills and contribute to consistently excellent guest service. Benefits include career development opportunities and staff discounts across the brand.

Qualifications

• Willingness to learn and expand your skills.
• Great eye for detail, ensuring every pint is poured to perfection.
• Passion for giving great service and making customers feel welcomed.
• Positive can-do attitude and strong teamwork.
• Sufficient spoken and written English to perform role safely and understand allergen controls.

Responsibilities

• Pour drinks and provide drink recommendations.
• Greet customers, take and serve orders, and assist with dining experiences.
• Keep bar safe, legal, and clean, addressing issues promptly.
• Collaborate with team to deliver high-quality guest experiences.

Skills

Willingness to learn

Attention to detail

Excellent service mindset

Team player

English proficiency

Job description

• Dept. L4/House: Willow Farm (Cramlington) - 05193

Company Description

Join us at Farmhouse Inns, where we’re big on quality as we are with our portions, which is why our carveries slow-roast our meats for 14-hours, freshly prepare our veg, create fluffy, handmade Yorkies, ruffle-up our perfectly crispy roast potatoes, and bake and hand-decorate our giant cakes in our kitchen every day.

Job Description

As Bar & Waiting Staff, you’ll be key to creating unforgettable moments for customers, whether you’re pouring a pint or recommending the perfect drink to a customer after a long day, you’ll keep the good times flowing. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.

Qualifications

As a member of our Bar & Waiting Staff, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Be the insider behind the bar, offering recommendations to customers.
• Prepare and present drinks that meet specifications and customer expectations.
• Assist in greeting, serving food and looking after our customers whilst they dine with us.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you’ll bring…

• Willingness to learn and expand your skills.
• Have a great eye for detail, making sure every pint is poured to perfection.
• A passion for giving great service and making sure every customer receives a warm welcome.
• A positive can-do attitude and be a real team player.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.