Bar & Waiting Staff

Urban - Bra_209; Cheltenham; On-site; GBP 20,000 - 24,000; Full time

Benefits offered by this job

Discounts on brands

Staff discounts across brands

Wagestream access

Employee assistance program

Refer a friend bonus

Pension contribution

Brand-specific discounts

Discounts at Greene King Inns

Job summary

Urban - Bra_209 in Cheltenham is seeking Bar & Waiting Staff to deliver memorable guest experiences, pouring pints and recommending drinks as part of a fun, inclusive team. You’ll grow your skills while ensuring high standards of service and a warm welcome for every guest.

Join a well-known hospitality group offering competitive pay, pension contributions and staff discounts across brands, plus welfare support, Wagestream access and refer-a-friend incentives.

Qualifications

• Willingness to learn and expand your skills.
• Great eye for detail to ensure every pint is poured to perfection.
• Passion for giving great service and making customers feel welcome.
• Positive can-do attitude and strong teamwork.
• Sufficient spoken and written English to perform role safely and understand allergen controls.

Responsibilities

• Provide customers with a memorable experience on each visit.
• Be the insider at the bar, offering recommendations to customers.
• Prepare and present drinks to meet specifications and expectations.
• Assist in greeting, serving food, and looking after customers while they dine.
• Keep the bar safe, legal, and clean, addressing issues quickly and safely.

Skills

Willingness to learn

Attention to detail

Customer service

Team player

English proficiency

Job description

Job Description

As Bar & Waiting Staff, you’ll be key to creating unforgettable moments for customers, whether you’re pouring a pint or recommending the perfect drink to a customer after a long day, you’ll keep the good times flowing. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.

Qualifications

As a member of our Bar & Waiting Staff, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Be the insider behind the bar, offering recommendations to customers.
• Prepare and present drinks that meet specifications and customer expectations.
• Assist in greeting, serving food and looking after our customers whilst they dine with us.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you’ll bring…

• Willingness to learn and expand your skills.
• Have a great eye for detail, making sure every pint is poured to perfection.
• A passion for giving great service and making sure every customer receives a warm welcome.
• A positive can-do attitude and be a real team player.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.