Bar & Waiting Staff

Pub & Social - BRA_202; Carlisle; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Brand discounts 33%

Family discounts 15%

Employee assistance program

Maternity/Paternity policies

Menopause Friendly Employer

Inns/hotels discount 50%

Refer a friend bonus

Wagestream access

Retail discounts up to 30%

Job summary

Greene King pubs in Carlisle are seeking Bar & Waiting Staff to help create memorable moments for guests. You’ll pour pints, suggest drinks, and welcome customers with a warm, attentive approach while supporting a friendly, inclusive team.

You’ll be part of a busy pub environment, delivering great service and maintaining bar safety, stock, and cleanliness to ensure guests have a fantastic experience.

Qualifications

• Provide customers with a heartfelt and memorable experience every time they visit (customer service focus).
• Be the insider behind the bar, offering recommendations to customers.
• Prepare and present drinks that meet specifications and expectations.
• Assist in greeting and serving food while guests dine with us.
• Keep the bar safe, legal, and clean, addressing issues promptly.

Responsibilities

• Greet customers and take orders with a friendly, efficient approach.
• Pour and serve drinks to correct standards and temperatures.
• Recommend drinks and upsell where appropriate to enhance guest experience.
• Assist with dining service and guest welfare during visits.
• Maintain bar cleanliness, safety, and allergen controls.

Skills

Customer service

Attention to detail

Team player

English proficiency

Job description

• Dept. L4/House: Griffin (Carlisle) - 06918

Company Description

Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.

Job Description

As Bar & Waiting Staff, you’ll be key to creating unforgettable moments for customers, whether you’re pouring a pint or recommending the perfect drink to a customer after a long day, you’ll keep the good times flowing. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.

Qualifications

As a member of our Bar & Waiting Staff, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Be the insider behind the bar, offering recommendations to customers.
• Prepare and present drinks that meet specifications and customer expectations.
• Assist in greeting, serving food and looking after our customers whilst they dine with us.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you’ll bring…

• Willingness to learn and expand your skills.
• Have a great eye for detail, making sure every pint is poured to perfection.
• A passion for giving great service and making sure every customer receives a warm welcome.
• A positive can-do attitude and be a real team player.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.

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