Bar & Waiting Apprenticeship

O'Neills; Cardiff; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

33% staff discount across brands

Pension

28 days paid holiday

High-street shopping discounts

Free shares

Job summary

O'Oneill's Cardiff is recruiting Bar and Waiting Apprentices to join our busy team. You will greet guests, serve drinks and meals, and learn the menu while earning a Level 2 Hospitality Team Member Apprenticeship over 15 months. You will work about 30 hours per week with full on‑the‑job training.

No prior experience is required; a warm, helpful attitude is all you need as we teach you the rest and support your development in a lively pub environment.

Qualifications

• No experience required; training provided.
• Must be able to greet and serve guests with a warm manner.
• Commitment to a 15-month Level 2 Hospitality Team Member Apprenticeship.

Responsibilities

• Greet, serve and look after our guests
• Maintain the highest standards of cleanliness and safety
• Work with the team to create a friendly atmosphere our guests will love
• Know the menus inside out, making recommendations to our guests
• Be a champion of brand standards
• Attend reviews and training sessions as part of the apprenticeship

Skills

Guest service

Communication

Teamwork

Learner mindset

Education

L2 Hospitality Apprenticeship eligible

Tools

Point of Sale

Menu knowledge

Job description

As Bar and Waiting Staff atO'Neill's Cardiff, you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favourites. As the friendly face our guests remember, you'll inject your personality every moment you're with our guests so that they love to come back time and time again.

Join us at O'Neill's. From breakfast to big nights out, our teams are the local legends. The atmosphere is electric, the food hearty, and the Guinness always flowing. So, if you’re up for the craic, we want to hear from you.

What your responsibilities will be...

• Greet, serve and look after our guests
• Maintain the highest standards of cleanliness and safety
• Work with the team to create a friendly atmosphere our guests will love
• Know the menus inside out, making recommendations to our guests
• Be a champion of brand standards

You don't even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.

By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Level 2 Hospitality Team Member Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!

What your Bar & Waiting Apprenticeship includes...

• A mixture of face to face and skype/phone catch ups every 4 - 6 weeks
• A mixture of on and off the job training, including workshops and webinars
• Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer
• Feedback sessions to discuss progress
• Obtain Functional Skills in English and Maths (if you don't already have GCSE)
• 30 hours paid work every week

What's in it for me?

• Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we've got you covered.
• Never a dull moment - fun, laughs and lifelong friends!
• Charity is important to us. From the company charities to the one which is close to your heart; you can choose how to give something back.
• Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges.
• On top of all this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!

At Mitchells and Butlers you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months.

At M&B, we want people to be supported, valued,able to be themselves and work in a great team. Join us and help us makeevery guest feel truly welcome.

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