Bar Team Member

The QHotels Collection; Grantham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading hotel group in Grantham is seeking individuals passionate about delivering exceptional guest service. You will work in Food & Beverage areas, ensuring brand standards are met while providing top-notch customer service. This flexible role is perfect for those looking to balance work with other commitments, offering numerous training and development opportunities.

Benefits

Free health club membership

Discounts on golf and hotel stays

Family & Friends discounts

Support for professional qualifications

Access to an Employee Assistance Program

Free parking

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills are essential.
• Good time management and organizational skills required.
• Ability to work under pressure is crucial.

Responsibilities

• Ensure guest satisfaction and meet brand standards across various Food & Beverage areas.
• Stay updated with pricing and promotions to advise guests and maximize sales.

Skills

Exceptional guest service

Strong customer service skills

Time management

Organizational skills

Ability to work under pressure

Job description

Do you have a passion for a great guest experience? Are you looking for a flexible job to work around school or commitments?

The important stuff

• Free health club membership (T&Cs apply)
• Discounts across golf including membership, guest rates, green fees, buggies and clothing
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Is this the role for me?

• Passion for delivering exceptional guest service
• Strong customer service skills
• Good time management and organisational skills
• Ability to work under pressure

Curious to find out more?

Belton Woods Hotel, Spa & Golf Resort is located in Grantham and is a 4*, 136-bedroom property. Our hotel is set in acres of woodland with a 36-hole golf complex which has hosted numerous PGA tournaments. The dining options include the Modern restaurant, The Claret Jug and the Stylish bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.