Bar Team Member

Heritage Pubs - Stonegate Group; Cardiff; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

MiXR App 25% off

Xtra Rewards access

VIP pub entry

Hotel discounts

Flexible working

David Lloyd/PureGym discounts

Dental insurance discount

Early wage access (Stream)

Award winning development programmes

Job summary

Stonegate Group’s Pen & Wig in Cardiff is hiring Bar Team Members. No prior experience required; full training provided. You’ll greet guests, help prepare and serve food and drinks, and work as part of a collaborative team in a busy pub environment.

We value inclusivity and a friendly approach, with a focus on guest experience and safety. 18+ age requirement to serve alcohol; flexible shifts available.

Qualifications

• No prior experience required; training provided.
• Excellent teamwork and welcoming guest service.
• Ability to follow steps to prepare and serve food and drinks.

Responsibilities

• Greet guests and make them feel welcome.
• Assist in serving food and drinks per standard procedures.
• Keep a clean, safe, and welcoming space.
• Work well with the team to create memorable guest experiences.

Skills

Greet guests

Food & drink service

Team collaboration

Safety & cleanliness

Job description

Location - Pen & Wig

Bar Team Member

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues,including Slug & Lettuce, Be At One, and Popworld, to name a few.We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are excited to welcome new Bar Team Members to Pen & Wig. No prior experience is needed—we’ll provide all the training and support you need. We value team collaboration and are looking for individuals who enjoy working together and creating memorable experiences for our guests.

Can you…

• Greet every guest in a way that feels comfortable for you and helps them feel welcome.
• Follow clear steps to prepare and serve our high-quality food and drinks.
• Share recommendations when it feels appropriate to create a positive experience for guests.
• Help maintain a clean and safe space for everyone to enjoy.

A little bit about us…

We're a small batch of handpicked locals – your home for British hospitality. Regardless of the occasion, we’re here to serve great-tasting food and drink, with our guests at the heart of everything we do. Located near Cardiff Crown Court, and so named due to the large number of legal practices in the area, The Pen & Wig is a haven in the middle of the city. Our drinks are our pride, with a vast range of wines, spirits, cocktails and an ever-changing selection of real ales sourced from our local breweries and further afield – earning us a place in Camra’s Good Beer Guide for the last six years. Our stunning beer garden is the ideal spot to enjoy all the beers we have to offer, but when the winter weather gets too chilly, our traditional dishes are the perfect indulgence to warm up with – from hearty Sunday roasts to warming pies, lighter bites, decadent desserts and much more.

What makes Stonegate a great place to work?

At Stonegate, we believe that when you feel your best, you do your best. That’s why we’re committed to supporting the health, happiness, and overall wellbeing of every team member. From mental health resources to lifestyle perks and flexible support, our benefits are designed to help you thrive, both in and out of work

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream – Early access to your earned wages
• Award winning development programmes

To be considered for the Bar Team Member position at Pen & Wig you must be 18 or over as the roles involves the sale of alcohol.