Bar Team Leader

Shepherd Neame; Cranbrook; On-site; GBP 40,000 - 60,000; Full time

Job summary

A historic brewing company is seeking an energetic Bar Team Leader to join their team in Cranbrook, UK. The successful candidate will lead and develop the bar team, ensure excellent customer service, and undertake duty manager responsibilities. Previous experience is not required as training will be provided. This role offers flexible hours and various employee benefits, including a competitive pay rate and discounts.

Benefits

Competitive hourly pay rate

Share of tips

Early wage withdrawal scheme

25% discount on food and drink

25% discount on hotel bookings

40% discount on select purchases

Mental health platform access

Company pension plan

Opportunities for career development

Flexible working hours

Qualifications

• Experience leading a team in a fast-paced customer-focused environment.
• Enthusiasm and energy for the hospitality industry.
• Willingness to learn and develop skills in hospitality.

Responsibilities

• Support the management team and undertake duty manager shifts.
• Lead and develop the team to deliver excellent customer service.
• Act as an ambassador for the brand.

Job description

Shepherd Neame is on the lookout for a Bar Team Leader with bundles of energy and enthusiasm to join us, so if you have experience of leading a team in a fast paced customer focused environment and you are looking to carve out your career in the hospitality industry; this may be just the job for you.

Situated in the heart of the picturesque town of Cranbrook, Kent, the George Hotel is perfectly positioned to enjoy the outstanding local beauty of the surrounding Weald countryside. Dating back to 1300 it is one of Cranbrook’s most historic buildings having played host to Queen Elizabeth I in 1573. It boasts 12 stunning, individually-designed rooms, combining period features with elegant, modern décor.

At Shepherd Neame we know that first impressions count, so as an ambassador for our brand, this role will see you supporting the management team, undertaking duty manager shifts and responsibilities and you will lead and develop our team to deliver an excellent level of service to our customers at every opportunity.

If you haven’t got any previous hospitality experience please do not worry, so long as that you possess some of the qualities outlined below, we can train you and teach you everything else that you will need to know.

WHATS IN IT FOR YOU?

• Competitive hourly pay rate
• A share of tips in addition to your hourly pay
• Early wage withdrawal scheme
• 25% discount on food and drink at Shepherd Neame Managed Houses
• 25% discount on overnight Managed House Hotel bookings
• Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
• Sheps Hut discounts and special offers hub on 100's of high street shops and services
• Access to a Workplace Mental Health Platform
• Company pension plan
• The opportunity to develop & move within our pubs, the Brewery & Support Office
• Flexible working hours

Shepherd Neame may be Britain’s oldest brewer but our approach is anything but old-fashioned. We are an authentic, independent business, yet flexible and agile, and that has enabled us to survive and thrive based on the following Sheps Skills:

• Working Together
• Pride and Passion
• Authenticity
• Sheps Spirit

WHO ARE WE?

Britain’s oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.

Diversity, equality, and inclusion matter to Shepherd Neame. If you think you would be suited this role we would welcome your application regardless of age, disability status, ethnicity, gender, religion or sexual orientation. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.