Bar Shift Lead — Guest Experience Champion

Mitchells & Butlers PLC; Stratford-upon-Avon; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Flexible shifts

33% discount across all brands

20% discount for friends and family

Wagestream

Team socials

Pension

28 days paid holiday

Employee shares

Employee helpline

Job summary

All Bar One Stratford Upon Avon is seeking a Shift Supervisor to warmly welcome guests, lead a team and deliver excellent service. You’ll train staff, drive performance, and guide them to keep guests returning for more in a busy city-centre bar environment.

Mitchells & Butlers PLC offers a pension, generous holiday allowance, shopping discounts, and an employee share plan. You’ll join a team that values hospitality, fun, and progression within a growing brand.

Qualifications

• Experience in hospitality/customer service preferred.
• Ability to lead and train a team to high standards.
• Comfortable working in a fast-paced bar environment.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Skills

Guest service

Team leadership

Staff training

Job description

All Bar One Stratford Upon Avon is seeking a Shift Supervisor to warmly welcome guests, lead a team and deliver excellent service. You’ll train staff, drive performance, and guide them to keep guests returning for more in a busy city-centre bar environment.

Mitchells & Butlers PLC offers a pension, generous holiday allowance, shopping discounts, and an employee share plan. You’ll join a team that values hospitality, fun, and progression within a growing brand.