Bar Operative

DoubleTree by Hilton London Chelsea; City Of London; On-site; GBP 10,000 - 40,000; Part time

Job summary

A prestigious hotel brand in London is seeking part-time bar staff to provide high standard service in the bar area. Candidates should have excellent communication and customer service skills, the ability to work flexible shifts, and previous hospitality experience is a plus. This role offers a competitive salary with opportunities for upselling food and beverages.

Benefits

Competitive Salary

Service charge payable

Casual role

Qualifications

• Previous Barista experience is desired.
• Previous Hotel/Hospitality Experience is desired.
• Complaint Handling skills are desired.

Responsibilities

• Help serve food and drink in the Inns outlets whilst adhering to company standards and giving excellent customer service.
• Have a visible presence within the outlet to ensure all customer requests are dealt with in a friendly and efficient manner.
• To up sell products where possible.
• Ensure all cash, charge, float and till procedures are carried out in accordance with Company.
• To assist with the smooth running of the Food & Beverage department.

Skills

Excellent verbal communication

Excellent customer service skills

Ability to work in a high end bar

Ability to work a flexible shift

Willingness to be multi skilled across the F&B Department

Education

Hospitality/Travel/Tourism qualifications

Tools

Micros or similar experience

Job description

Job Ref: AM14978
Branch: DoubleTree by Hilton London Chelsea
Location: DoubleTree by Hilton London Chelsea, London (South West)
Salary/Benefits: Competitive Salary, entry level position, service charge also payable, casual role
Contract type: Casual
Hours: Part Time
Posted date: 11/11/2025
Closing date: 11/12/2025

To provide all guests with a high standard of service in the bar area. To work to the Hotel brand standards and to keep work areas clean and tidy at all times. To be friendly, helpful and approachable at all times.

Key Job Responsibilities

• Help serve food and drink in the Inns outlets whilst adhering to company standards and giving excellent customer service.
• Have a visible presence within the outlet to ensure all customer requests are dealt with in a friendly and efficient manner.
• To up sell products where possible.
• Ensure all cash, charge, float and till procedures are carried out in accordance with Company
• To assist with the smooth running of the Food & Beverage department and positively contribute to the departments Target.
• To perform all reasonable requests

Knowledge Required

• Knowledge of Hotel brand
• Knowledge of Hotel values and ability to demonstrate
• Knowledge of the hotel products and services and ability to promote and up-sell
• Understanding of Hotel cash handling

Key Performance Metrics

• Positive Contribution to the department and hotel’s
• Contribution to the department’s Up-selling
• Attendance at training sessions and willingness to develop skills and
• Fulfilment of the job skills

Attributes/ experience

Essential

• Excellent verbal communication
• Excellent customer service skills
• Ability to work in a high end bar
• Ability to work a flexible shift
• Willingness to be multi skilled across the F&B Department

Desirable

• Previous Barista experience
• Previous Hotel/Hospitality Experience
• Complaint Handling skills
• Hospitality/Travel/Tourism qualifications
• Experience of using Micros or a similar experience
• Cash Handling Experience

Boasting a fantastic location at the acclaimed Imperial Wharf, the refurbished DoubleTree by Hilton Hotel London - Chelsea is an ideal base located in the heart of the prestigious area of Chelsea and outside of the congestion charge zone. Take a ten-minute walk to the eclectic cafes and chic boutiques of Kings Road and Chelsea Harbour. Watch a Premiership football match at the Chelsea and Fulham Football Clubs, or watch the Wimbledon Championship match during tennis season.