Bar Manager

Dakota Hotels; Manchester; Sur place; GBP 30 000 - 42 000; Plein temps

Avantages offerts par ce poste

Discounts on stays and dining

Referral bonuses

Additional holiday day

Meals on duty

Résumé du poste

Dakota Hotels is seeking a Bar Manager in Manchester to lead our bar team and elevate service standards. The role focuses on training, hands-on service, and delivering exceptional guest experiences across our bar and related dining areas.

The ideal candidate has strong cocktail and wine knowledge, proven experience in high-end hospitality, and a keen commercial sense to drive revenue while maintaining premium service levels.

Qualifications

• At least 3 years’ experience in a full-service, high-end restaurant and/or bar.
• At least 1 year’s experience training others in Bar or Restaurant environment.
• Overseeing bar operations, team and customer service.
• Strong knowledge of classic cocktails, wines and spirits.
• Strong commercial awareness with ability to drive revenue.
• Experience running services and cash handling.
• Strong knowledge of wines and wine pairings with dishes.

Responsabilités

• Drive service levels in the bar and lead bartenders, bar floor team and hosts.
• Run day services with hands-on service and hosting, driving standards.
• Implement training plans and on-the-job training to raise service levels.
• Provide cocktail and drinks training and expand guest experience knowledge.
• Support commercial running of bar operations including rota hours and orders.
• Offer comprehensive knowledge of food and beverage menu options and allergens.

Connaissances

Bar operations

Training others

Customer service

Cocktails knowledge

Wine knowledge

Commercial awareness

Cash handling

Team leadership

Outils

POS/ tills

Description du poste

We are seeking a hospitality professional with a passion for great food and wine for the role of Restaurant Manager.

PRIMARY ROLE RESPONSIBILITIES

Reporting to the F&B Manager, the role of Bar Manager is responsible for driving and leading the levels of service delivered within our bar with a strong focus on training our team to continuously be improving service standards. The primary responsibilities of the role includes:

• Drive the highest levels of service delivered within our bar, and providing direction to our bartenders, bar floor team and hosts.
• Run services within the bar throughout the day, offering the highest levels of service to all guests. Have a hands-on approach to service and hosting, driving standards at all times.
• Implement training plans and deliver on-the-job training to drive the smoothest, most polished levels of service.
• Carry out knowledge and cocktail & drinks training and work to continuously improve the teams’ knowledge to better enhance the guest experience.
• Support the commercial running of the bar operation including approving rota hours and placing orders.
• Have a hands-on approach to service and hosting, driving standards at all times.
• To have a comprehensive knowledge of food and beverage menu options to be able to offer guests recommendations, including understanding the allergens present.

APPLICANT REQUIREMENTS

The successful applicant will have/be:

• At least 3 years’ experience working in a full-service, high-end restaurant and/or bar.
• At least 1 years’ experience training others in a Bar or Restaurant environment.
• Experienced in overseeing bar operations, team, and customer service
• Strong knowledge of classic cocktails, wines and spirits is essential.
• Strong commercial awareness with the ability to strategically drive revenue
• Experience in running services and carrying out cash up.
• Strong knowledge of wines and wine pairings with dishes is essential.
• An enthusiastic individual who will promote our culture of positivity.
• Be task oriented with a great pride for the work they do and attention to detail.
• Flexible with shift patterns and available around the needs of our business.
• Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.

WHAT WE OFFER

In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:

FINANCIAL

• Special discounts on stays and dining at any Dakota
• Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor
• Additional holiday day on the first anniversary of your employment
• Meals on duty and uniforming

WELLBEING

• Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers
• Support from our inhouse Mental Health Champions
• Family-friendly flexible working options
• Participation in meaningful initiatives such as Macmillan Cancer Support Coffee Morning and the Walk for Wellbeing, Supporting causes that matter while connecting with colleagues

CAREER DEVELOPMENT

• Accredited, certified compliance training given on employment
• Access to a suite of external, certified resources via our Learning Management System
• Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan
• Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships

Full terms on our benefits can be found in our Handbook.

ABOUT DAKOTA HOTELS

Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie?Grills?and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, Manchester,and?Newcastle. With our newest hotel opening at Manchester Airportwith more?in our pipeline.?

Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the lastsixyears in a row. We were also featured within the Top 10 employers in the Sunday Times Best Places to Work in the UKfor the last three years running.

Aswinners of The Cateys ‘People Team of the Year’,?we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, forfiveconsecutive years, a member of our team has won a prestigious Acorn Award awarded byThe Caterer to the ‘Top 30 under 30’?in the industry,?demonstrating?our success in developing talent.?