Bar Duty Manager

SSP Food Travel Experts; City of Edinburgh; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality company in Edinburgh is seeking a Duty Manager to oversee daily operations and lead a team in providing excellent customer service. You will manage shifts, inspire your team, and ensure high performance. The ideal candidate will have previous experience in hospitality or retail, thrive in a fast-paced environment, and be able to work flexible hours, including nights. Competitive pay ranging from £13.30 to £14.80 per hour with additional benefits offered.

Benefits

Discounted meal during shifts

Employee discounts

Friends and family discount

Health and wellbeing support

Award-winning training programs

Qualifications

• Must be 18 years of age or over to perform certain tasks.
• Previous experience in hospitality or retail is ideal.
• Ability to work flexible shifts including nights.

Responsibilities

• Take ownership of opening, closing, and daily operations.
• Lead the team through busy shifts.
• Inspire the team to deliver great customer service.
• Stay informed about unit performance and suggest improvements.

Skills

Leadership

Customer service

Problem solving

Team management

Job description

About the Role

DUTY MANAGER – EDINBURGH WAVERLEY, BREWDOG

Pay Rate: £13.30 per hour + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6 am, bringing your rate of pay to £14.80 per hour.

We have Full Time (30hrs) roles available.

Hours of operation are 6am to 12:30am. Working flexibly across weekdays, weekends, bank and public holidays.

Join our team as a Duty Manager & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!

ABOUT YOU

• Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Duty Manager role’s got your name on it.
• Due to some responsibilities within the Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.

ABOUT THE DUTY MANAGER ROLE

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.
• Previous experience leading a team in busy Hospitality or Retail is ideal and/or and if you’ve tackled night shifts before, even better!

AS A DUTY MANAGER WE WILL OFFER YOU

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• Health & Wellbeing Support.
• A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.

Step up, lead brilliantly and apply today to join SSP as a Duty Manager!

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.