Bar & Coffee Specialist — Flexible Hours, Night Premium

John Lewis Partnership; Maidenhead; On-site; GBP 40,000 - 60,000; Full time

Job summary

A large employee-owned retailer is seeking a dedicated team member for its hotel operations. The role emphasizes delivering exceptional guest experiences through market-leading customer service, with responsibilities in interacting with guests, serving food and drinks, and resolving queries. Success requires excellent communication skills, bar knowledge, and a self-motivated attitude. Offering flexible working arrangements and opportunities for development, this role is integral to the hotel's service delivery.

Benefits

Night Premium of £3.50/hour for late shifts

Flexible working hours

Qualifications

• Excellent communication is key for interacting with guests and staff.
• Experience in making and serving drinks in a bar environment.
• Familiarity with IT and POS systems for transactions.

Responsibilities

• Interacting with guests and sharing product knowledge.
• Liaising with the kitchen team to understand the menu.
• Serving drinks and food, and resolving guest queries.

Skills

Excellent communication skills

Basic knowledge of IT & POS systems

Self‑motivated/Industrious

Experience in a bar

Knowledge of bar operations

Job description

A large employee-owned retailer is seeking a dedicated team member for its hotel operations. The role emphasizes delivering exceptional guest experiences through market-leading customer service, with responsibilities in interacting with guests, serving food and drinks, and resolving queries. Success requires excellent communication skills, bar knowledge, and a self-motivated attitude. Offering flexible working arrangements and opportunities for development, this role is integral to the hotel's service delivery.