Bar Assistant

Birmingham Repertory Theatre; Birmingham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A prominent cultural venue in Birmingham is seeking a Bar Assistant to deliver first-class visitor experiences. Responsibilities include maintaining service standards, collaborating with teams, and managing transactions. The ideal candidate should have barista experience, strong numeracy skills, and the ability to handle cash confidently. This is a flexible, zero hours agreement with shifts varying by operational need. Competitive hourly pay and various benefits are included.

Benefits

Contributory staff pension (5% employee, 3% employer)

A day off for your birthday

Free employee assistance service

Staff ticket discount

Access to salary sacrifice schemes like Bike to Work

Qualifications

• Barista and bar experience is required.
• Strong numeracy skills and cash handling confidence.
• Good communication skills with a calm and welcoming attitude.

Responsibilities

• Ensure customers have a first-class visitor experience.
• Maintain knowledge of food and drink offerings.
• Collaborate with catering teams for seamless service.
• Handle complaints professionally.
• Operate EPOS systems and maintain cleanliness.

Skills

Food Handling

Restaurant Experience

Food Service

Customer Service

Barista Experience

Bartending

Basic Math

Coffee Experience

Serving Experience

Knife Skills

Commercial Cleaning

Job description

Applying for this post

To apply for this post please complete the your details submit your CV and covering letter and completethe online equal opportunities monitoring questions in this online applicationportal. The information from your monitoring form will not be shared with anyone involved in the decision making process.

The deadline for receipt of applications is Sunday 14th September.

Interviews will be held at the Rep week commencing 22nd September.

We will review applicants on a rolling basis and therefore advise candidates to submit their applications as soon as possible if they wish to be considered for the reserve the right to close the vacancy early if we receive a sufficient number of suitable applicants.

We want you to be able to showcase all your skills and experience in relation to this role throughout the recruitment process. We welcome applications in alternative formats such as video and audio recordings. We are committed to providing a an equitable interview experience for all candidates. If you require any reasonable adjustments to support your participation at the interview stage including the provision of providing a British Sign Language Interpreter (BSL) - please let us know.

Please contact our People Team at emailprotected if you have any questions about the application process or you experience difficulties when submitting your application.

Role Summary

The Bar Assistant role will be responsible for ensuring our customers have a first-class visitor experience that reflects the mission and values of the organisation. Duties will include maintaining up-to-date knowledge of food and drink offerings as well as proactively driving sales while managing queues efficiently. The position requires collaboration with catering teams to ensure seamless service adherence to hygiene and food safety standards and support during internal and external events. Additional duties involve handling complaints professionally operating EPOS systems and maintaining cleanliness and reporting maintenance issues.

Our ideal candidate will have barista and bar experience. You must have strong numeracy skills and able to handle cash confidently. Good communication skills are key as well as maintaining a professional calm and welcoming attitude. You will need to be able to work a variety of shifts which will include evenings and weekends.

Terms and Conditions

Period of Work : This is an ongoing fully flexible zero hours agreement. Shifts will be scheduled daytime evenings and weekends.

Pay : 12.60 per hour

Hours : Variable depending on the operational needs of the business. You will provide availability and be engaged by the business based on that availability as and when required.

Holidays : The holiday year begins on 1st September each year. Your paid holiday entitlement is 5.6 working weeks per annum pro-rata. Your holiday pay will be calculated at 12.07% of your earnings. Holiday pay is paid in the month in which the hours are worked.

Notice Period : 1 week

Location of Work : Your main place of work will be The Rep in Birmingham but you may be required to work permanently or temporarily at other locations locally.

Other Benefits

Contributory staff pension 5% employee and 3% employer

Non-contractual Benefits

• A day off for your birthday
• Free-to-use employee assistance service
• Staff ticket discount (when available)
• Staff discount in The Rep food and drink outlets (when available)
• 25% Season Ticket discount on parking at Q-Parks
• 5 day rates at Utilita Arena North and South Car Parks
• Access to salary sacrifice schemes including Bike to Work scheme and Health Cash Plans
• We actively encourage all staff to see shows as believe that being part of The Rep product enhances everyones experience as an employee and ambassador. To ensure everyone has a chance to attend shows every staff member is invited to attend press night for all The Reps own productions along with further complimentary tickets where possible as well as competitive discounts throughout the year.

Guidance

The Rep is a Disability Confident Employer and we participate in the Offer an Interview scheme. This means we will offer an interview to anyone who is D / deaf or has a disability for the post who meets the minimum criteria. By minimum criteria we mean that you must provide us with evidence in your application form which demonstrates that you generally meet the level of competence required for each competence (or could with reasonable support) as well as meeting any of the qualifications skills or experience defined as essential in the person specification. If you would like to apply under this scheme please select this option on our application portal.

Please read the job description carefully before starting your application to ensure that you meet all of the essential criteria and are able to provide evidence in your application to support these areas. Only relevant information will be considered when shortlisting candidates.

In line with GDPR your application will be retained securely for 12 months before being destroyed if you are unsuccessful. A copy of our Privacy Policy is available on our website. If you are successful in your application your information will be transferred to your HR file and will be kept in accordance with our Internal Privacy Policy.

The Rep is committed to safeguarding and promoting the welfare of children young people and adults at risk. We foster a culture where all staff and volunteers are expected to report concerns regarding vulnerable individuals or the conduct of colleagues and others they encounter. As part of our safer recruitment practices the suitability of all prospective employees and volunteers is thoroughly assessed.

Key Skills

• Food Handling
• Restaurant Experience
• Food Service
• Customer Service
• Barista Experience
• Bartending
• Basic Math
• Coffee Experience
• Food Industry
• Serving Experience
• Knife Skills
• Commercial Cleaning

Employment Type : Hourly

Experience : years

Vacancy : 1