Bar and Waiting Team Member - Aviator

JW Lees; Stockport; On-site; GBP 18,000 - 22,000; Full time

Job summary

A traditional brewery in Stockport is seeking a Bar and Waiting Team Member to join their team. This role involves providing exceptional customer service, supporting teammates, and promoting knowledge of their beers. Previous experience isn't necessary, but a passion for hospitality is essential. The company offers various perks including discounts on food and drink, profit share, and career growth opportunities.

Benefits

30% discount on food and drink

50% off food when on shift

Discounted stays in hotels and inns

Fair share of tips

Annual profit share

Wellbeing support with Employee Assistance Programme

Opportunities for career growth

Access to high street and online discounts

Qualifications

• Strong focus on providing exceptional customer service and tailoring service to customers.
• Ability to support teammates and work collaboratively.
• Confident in recommending food and drink.

Responsibilities

• Provide best-in-class customer service.
• Assist teammates wherever needed.
• Promote knowledge of beers to customers.
• Recommend food and drink confidently.

Skills

Customer service

Teamwork

Knowledge of beers

Proactivity

Passion for hospitality

Job description

Bar and Waiting Team Member Vacancy

We are looking for Bar and Waiting Team Members to join our fabulous team.

What we offer our Bar and Waiting Team Members:

• 30% discount on food and drink across our pubs and inns for you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• A fair share of tips
• Annual profit share, ensuring you share in the success of the company
• Wellbeing support with our Employee Assistant Programme
• Great opportunities to grow in your role and progress your career
• Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

What a Bar and Waiting Team Member does at JW Lees:

• You will be totally focussed on our customers, providing best in class customer service and tailoring your service to suit the customer
• Supporting your teammates in all areas, helping out wherever needed. We are a family
• Know everything about our beers – we are a brewery and proud of it
• Be confident in recommending food and drink to our customers. We want brand ambassadors!
• Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!

About JW Lees:

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:

• Proud
• Savvy
• Honest
• Passionate
• Personal
• Together