Bar and Waiting Team

Loungers plc; York and North Yorkshire; On-site; GBP 20,000 - 25,000; Full time

Job summary

A popular dining establishment in York is looking for a Front of House Team Member. You'll excel at making customers feel welcome and in adapting your style to ensure their needs are met. Employees enjoy shared tips, paid breaks, staff food, and a variety of perks including 28 days holiday. This position offers great opportunities for personal development and career advancement in a fast-growing business.

Benefits

Tips shared equally across the team

Paid breaks

Staff food on every shift

50% off food and drinks

28 days holiday

Competitions and incentives

Christmas and Boxing Day off

Best staff party - Loungefest

Emotional support via Licenced Trade Charity

Pay management with Wagestream

Company pension scheme

Long service awards

Development and progression opportunities

Qualifications

• Natural talent and passion for hospitality.
• Bags of energy and personality.
• Relentless at overcoming challenges.

Responsibilities

• Make customers feel welcome and comfortable.
• Adapt style to different customer needs.
• Work with team to ensure customer satisfaction.

Skills

Good communication skills

Passion for hospitality

Ability to build rapport

Self-motivator

Extremely driven

Job description

Lounges are pretty special places, and what makes them so special are the brilliant people who run them - and you'll be one of them. As a Front of House Team Member, you're a natural when it comes to making people feel welcome and comfortable.

You can read each customer. If there's someone with their head in their laptop just wanting a quiet coffee, or a group birthday celebration here for cocktails, tapas and good times, you can effortlessly adapt your style and approach for each. You'll work with management and the entire team, delivering 14 great shifts to make sure that every customer leaves happy. Which they tend to do. Because of your natural skills.

The Good Stuff

• Tips shared equally across the team, based on hours worked
• Paid breaks
• Staff food on every shift, regardless of hours worked
• 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
• 28 days holiday (inclusive of Bank Holidays) pro rata
• Competitions and incentives (like jetting off on an all expenses paid trip with one of our supplier)
• Christmas and Boxing Day off!
• The best staff party - Loungefest
• Emotional and practical support via the Licenced Trade Charity
• Power over your pay with Wagestream
• Company pension scheme
• Long service awards
• Great opportunity for personal development and career progression in a fast-growing business

What you'll bring

• Bags of energy, your own personality - and we can teach you the rest!
• A natural talent and passion for hospitality.
• Extremely driven and relentless at overcoming challenges or obstacles.
• Good communication skills with the ability to build rapport and trust.
• Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales

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