Bar and Waiting Team

Loungers plc; East Midlands; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality company in the UK is seeking a Front of House Team Member to create a welcoming atmosphere for customers. With a strong passion for hospitality, you'll adapt to diverse customer needs and work collaboratively with your team. This role offers competitive tips, paid breaks, and numerous benefits including extensive holiday leave and opportunities for career progression.

Benefits

Tips shared equally across the team

Paid breaks

50% off food and drinks

28 days holiday

Company pension scheme

Qualifications

• Bags of energy and personality.
• Extremely driven and relentless in overcoming challenges.
• Ability to build rapport and trust.

Responsibilities

• Make customers feel welcome and comfortable.
• Adapt style for different customer situations.
• Work with management and team to deliver great service.

Skills

Good communication skills

Passion for hospitality

Self-motivator

Job description

Lounges are pretty special places, and what makes them so special are the brilliant people who run them - and you'll be one of them. As a Front of House Team Member, you're a natural when it comes to making people feel welcome and comfortable.

You can read each customer. If there's someone with their head in their laptop just wanting a quiet coffee, or a group birthday celebration here for cocktails, tapas and good times, you can effortlessly adapt your style and approach for each. You'll work with management and the entire team, delivering 14 great shifts to make sure that every customer leaves happy. Which they tend to do. Because of your natural skills.

The Good Stuff

• Tips shared equally across the team, based on hours worked
• Paid breaks
• Staff food on every shift, regardless of hours worked
• 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
• 28 days holiday (inclusive of Bank Holidays) pro rata
• Competitions and incentives (like jetting off on an all expenses paid trip with one of our supplier)
• Christmas and Boxing Day off!
• The best staff party - Loungefest
• Emotional and practical support via the Licenced Trade Charity
• Power over your pay with Wagestream
• Company pension scheme
• Long service awards
• Great opportunity for personal development and career progression in a fast-growing business

What you'll bring

• Bags of energy, your own personality - and we can teach you the rest!
• A natural talent and passion for hospitality.
• Extremely driven and relentless at overcoming challenges or obstacles.
• Good communication skills with the ability to build rapport and trust.
• Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales

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