Bar and Waiting Staff

Haywain (3719); Gloucester; On-site; GBP 10,000 - 40,000; Part time

Job summary

A popular local pub in Gloucester is seeking enthusiastic Bar and Waiting teammates to join their vibrant team. This role focuses on delivering exceptional customer service, taking orders, and creating a welcoming atmosphere. Enjoy flexible, part-time hours and a range of exciting benefits including discounts and meal options. If you're ready to develop your skills in hospitality, this could be the perfect opportunity for you.

Benefits

30% off at all pubs, restaurants, and hotels

£4.50 meal deal option during shifts

Flexible working hours

Range of discounts and cashback offers

Access to apprenticeship programmes

Support from Licensed Trade Charity

Qualifications

• Passionate about providing brilliant customer service.
• Ability to create a vibrant and welcoming atmosphere.
• Willingness to support the team.

Responsibilities

• Take orders, serve, and upsell food and drinks.
• Maintain a lively atmosphere in the pub.
• Support team members as needed.

Skills

Customer service

Teamwork

Communication

Job description

We’re on the lookout for new Bar and Waiting teammates to join our team!

New to hospitality? You won’t be for long! Make a name for yourself in one of our pubs. Our Bar and Waiting teams are at the heart of it all, right where the magic happens. It’s not just a shift on the bar. It’s mastering the best pint. It’s not just delivering delicious, quality food. It’s about creating those happy, memorable moments that leaves our guests coming back for more.

Whether you’re an expert now or you’re just starting out, we’re here to help you become your absolute best.

As part of our Bar and Waiting team you’ll:

• Be the face of our pubs creating and maintaining a vibrant and welcoming atmosphere.
• Be responsible for taking orders, serving and upselling our fantastic food and drinks.
• Be passionate about providing brilliant customer service.
• Care about the wider team, turning your hand to support wherever needed.
• Gain people, marketing and operational skills whilst getting paid for it!
• Be encouraged to progress in your role whilst achieving a long‑term career (if that’s what you’re after).

What comes next is up to you:

Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.

What you get from us:

• 30% off at all our pubs, restaurants, and hotels.
• A reliable hours contract, to give you the security you deserve.
• Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink.
• Flexible and part‑time hours offered to work around your family or higher education.
• Exciting range of high street, online discounts and cashback offers.
• Fantastic range of apprenticeship programmes to support your career.
• A friendly and lively atmosphere, working alongside passionate and diverse teammates.
• Access to Licensed Trade Charity for financial, mental, and emotional well‑being support.

Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.

Marston’s. Where people make pubs.