Bar and Waiting Staff

March Hare (92083); Bishop Auckland; On-site; GBP 18,000 - 24,000; Part time

Job summary

A leading pub group in England is seeking Bar and Waiting teammates to create a welcoming atmosphere and deliver excellent customer service. Whether you're an expert or just starting out, there are opportunities to progress in your role and explore various career pathways. Enjoy benefits like flexible hours, meal deals, and discounts at pubs, restaurants, and hotels.

Benefits

30% off at all pubs, restaurants, and hotels

£4.50 meal deal option

Flexible and part-time hours

Apprenticeship programmes

Access to well-being support

Qualifications

• Passionate about providing brilliant customer service.
• Willing to support the team wherever needed.
• Eager to learn and develop skills in the role.

Responsibilities

• Create and maintain a vibrant and welcoming atmosphere.
• Take orders, serve, and upsell food and drinks.
• Progress in your role and explore career pathways.

Skills

Customer service

Teamwork

Communication

Upselling

Job description

We’re on the lookout for new Bar and Waiting teammates to join our team!

New to hospitality? You won’t be for long! Make a name for yourself in one of our pubs. Our Bar and Waiting teams are at the heart of it all, right where the magic happens. It’s not just a shift on the bar. It’s mastering the best pint. It’s not just delivering delicious, quality food. It’s about creating those happy, memorable moments that leaves our guests coming back for more.

Whether you’re an expert now or you’re just starting out, we’re here to help you become your absolute best.

As part of our Bar and Waiting team you’ll:

• Be the face of our pubs creating and maintaining a vibrant and welcoming atmosphere.
• Be responsible for taking orders, serving and upselling our fantastic food and drinks.
• Be passionate about providing brilliant customer service.
• Care about the wider team, turning your hand to support wherever needed.
• Gain people, marketing and operational skills whilst getting paid for it!
• Be encouraged to progress in your role whilst achieving a long‑term career (if that’s what you’re after).

What comes next is up to you:

Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.

What you get from us:

• 30% off at all our pubs, restaurants, and hotels.
• A reliable hours contract, to give you the security you deserve.
• Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink.
• Flexible and part‑time hours offered to work around your family or higher education.
• Exciting range of high street, online discounts and cashback offers.
• Fantastic range of apprenticeship programmes to support your career.
• A friendly and lively atmosphere, working alongside passionate and diverse teammates.
• Access to Licensed Trade Charity for financial, mental, and emotional well‑being support.

Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.

Marston’s. Where people make pubs.