Bar and Waiting Apprenticeship

Fox House; Sheffield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A popular rural pub in Sheffield is looking for enthusiastic individuals to join as bar and waiting apprentices. This apprenticeship offers the opportunity to work towards a Level 2 Hospitality Team Member qualification while providing excellent service in a friendly environment. No prior experience is needed, just bring your warm demeanor and willingness to learn. Benefits include discounted dining and a competitive wage.

Benefits

33% discount across all brands

Funded qualification up to degree level

28 days paid holiday

Qualifications

• Ability to identify opportunities to increase sales and improve customer experience.
• Tailoring communication techniques to meet customer needs.
• Maintaining a safe and hygienic working environment.

Responsibilities

• Greet and serve guests while maintaining cleanliness and safety standards.
• Work with team to create a friendly atmosphere.
• Make menu recommendations to guests.

Job description

Overview

Join us at Vintage Inns, a collection of rural pubs where muddy boots and paws are welcome. You'll find roaring log fires, traditional food and a cosy atmosphere. If you want to be part of the Inn Crowd, we want to hear from you.

Responsibilities

Greet, serve and look after our guests – Maintain the highest standards of cleanliness and safety – Work with the team to create a friendly atmosphere our guests will love – Know the menus inside out, making recommendations to our guests – Be a champion of brand standards. You don't even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams. By taking on a full‑time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Level 2 Hospitality Team Member Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!

Key Apprentice Training

• A mixture of face‑to‑face and Skype/phone catch‑ups every 4‑6 weeks
• A mixture of on‑and off‑the‑job training, including workshops and webinars
• Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer
• Feedback sessions to discuss progress

Qualifications

• Identify opportunities and apply techniques to increase sales and improve customer experience.
• Tailor communication techniques to meet customer needs and build rapport.
• Maintain a safe, hygienic, and secure working environment.
• Comply with health and safety legislation, regulations, guidelines and procedures.
• Follow food safety and allergen legislation and procedures applicable to own role.
• Use technology and equipment in line with business policy to meet customer needs.
• Handle transactions and payments securely.
• Work as part of a team to ensure that the products and services are delivered on time and in line with business needs.
• Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
• Use professional methods of communication that are tailored to different situations, and individual and team needs.
• Manage own time and workload, prioritise tasks.
• Maintain and rotate stock according to life cycle and business processes.

Benefits

• Love eating out? 33% discount across all our brands.
• Never a dull moment – fun, laughs and lifelong friends!
• Funded qualification up to degree level.
• Charity is important to us; choose how to give back.
• Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges.
• Pension, 28 days paid holiday, high‑street shopping discounts and free shares.
• Wage £10.00 an hour (21+); £12.21 an hour at Mitchells and Butlers.
• Over the course of 15 months, work towards a Food and Beverage Team Member Level 2 Apprenticeship standard.

Our Brands

• All Bar One
• Sizzling Pubs
• Vintage Inns
• Harvester
• Ember Inns
• Toby Carvery
• Crown Carveries
• Castle
• Nicholson's
• Premium Country Dining Group
• O'Neill's
• Alex
• Village Pub & Kitchen
• Miller & Carter
• Browns
• Innkeeper's Lodge
• Orchid Pubs
• The Oak Tree