Bar and Waiting Apprenticeship

Lifetime Training; Havant; On-site; GBP 40,000 - 60,000; Full time

Job summary

A hospitality training provider is looking for Bar and Waiting Staff in Havant. This full-time role offers a Level 2 Hospitality Team Member Apprenticeship, focusing on customer service and teamwork. No experience is necessary, just a friendly demeanor and a willingness to learn. The role includes competitive pay with discounts and benefits such as funded qualifications and paid holidays.

Benefits

33% discount across all brands

Funded qualification up to degree level

Pension plan

28 days paid holiday

High-street shopping discounts

Free shares

Qualifications

• No prior experience is required, a warm and helpful manner is essential.
• Ability to learn and adapt in a busy team environment.

Responsibilities

• Greet, serve and look after guests
• Maintain cleanliness and safety standards
• Create a friendly atmosphere
• Know the menus and make recommendations
• Champion brand standards

Skills

Friendly demeanor

Strong communication

Customer service orientation

Job description

As Bar and Waiting Staff at Stonehouse you are the personality behind the beer pumps, the expert on the drink's menu and know our food menu inside out, frequently recommending your favourites. As the friendly face our guests remember, you'll inject your personality every moment you're with our guests so that they love to come back time and time again.

You don't even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams.

By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a Level 2 Hospitality Team Member Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!

Responsibilities

• Greet, serve and look after our guests
• Maintain the highest standards of cleanliness and safety
• Work with the team to create a friendly atmosphere our guests will love
• Know the menus inside out, making recommendations to our guests
• Be a champion of brand standards

What your apprenticeship includes

• A mixture of face to face and skype/phone catch ups every 4 - 6 weeks
• A mixture of on and off the job training, including workshops and webinars
• Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer
• Feedback sessions to discuss progress
• Obtain Functional Skills in English and Maths (if you don't already have GCSE)
• 30 hours paid work every week

BENEFITS FOR M&B STAFF

• Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we've got you covered.
• Never a dull moment - fun, laughs and lifelong friends!
• Funded qualification up to degree level
• Charity is important to us. From the company charities to the one which is close to your heart; you can choose how to give something back.
• Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges.
• On top of all this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!

Wage will be:

16-20 year olds: £10 per hour

21+ year olds: £12.21 per hour

At Mitchells and Butlers you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months.