Banquet Operations Lead – F&B Service Excellence

Shangri-La Hotels and Resorts; Sandown; On-site; GBP 30,000 - 45,000; Full time

Job summary

A luxury hotel resort is seeking a Service Manager – Food & Beverage (Banquet) to ensure high-quality service and smooth daily operations for banquets. Candidates should have hospitality qualifications at diploma level and preferably experience in a 5-star hotel. Strong communication skills in English and problem-solving abilities are essential. Join a dynamic team in a vibrant environment and enjoy a fulfilling career.

Qualifications

• Experience from a 5-star international hotel is preferred.
• Able to communicate and write fluently in English.
• Mature, highly motivated, and able to work independently.

Responsibilities

• Support the Banquet Manager in planning and organizing events.
• Ensure high quality service for every guest.
• Maintain smooth banquet operations daily.
• Coach and maximize team performance.

Skills

Hospitality and/or Food & Beverage Qualifications

Fluent in English

Problem-solving skills

Planning and organizing

Creativity and attention to detail

Education

Diploma level or above in Hospitality/Food & Beverage

Job description

A luxury hotel resort is seeking a Service Manager – Food & Beverage (Banquet) to ensure high-quality service and smooth daily operations for banquets. Candidates should have hospitality qualifications at diploma level and preferably experience in a 5-star hotel. Strong communication skills in English and problem-solving abilities are essential. Join a dynamic team in a vibrant environment and enjoy a fulfilling career.