Banquet F&B Service Manager - Lead & Delight Guests

Shangri-La Hotels and Resorts; Sandown; On-site; GBP 25,000 - 35,000; Full time

Job summary

A luxury hotel group in Sandown is seeking a Service Manager-F&B Service (Banquet Manager) to oversee banqueting operations. The ideal candidate has a diploma in Hospitality Management, proven banquet expertise, and strong leadership skills. Responsibilities include managing staff, ensuring guest satisfaction, and maintaining financial performance. This role offers the opportunity to work in a dynamic environment with a focus on delivering exceptional customer service.

Qualifications

• Proven experience as a Banquet expert.
• Excellent leadership and communication skills.
• Financial acumen with experience in budgeting and inventory control.

Responsibilities

• Assist in the operation, management, and performance of Banqueting operations.
• Lead, train, and motivate a team of servers and support staff.
• Manage restaurant financials, including budgeting and cost control.

Skills

Leadership

Customer Service

Teamwork

Attention to Detail

Education

Diploma/Degree in Hospitality Management

Job description

A luxury hotel group in Sandown is seeking a Service Manager-F&B Service (Banquet Manager) to oversee banqueting operations. The ideal candidate has a diploma in Hospitality Management, proven banquet expertise, and strong leadership skills. Responsibilities include managing staff, ensuring guest satisfaction, and maintaining financial performance. This role offers the opportunity to work in a dynamic environment with a focus on delivering exceptional customer service.