Banking Product Manager

HSBC; Birmingham; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading international bank is seeking a professional to support and drive the entire lifecycle of Banking Products from their Birmingham location. The ideal candidate should possess strong knowledge of banking products, product management skills, and proven stakeholder management abilities. This hybrid role includes developing product strategies, conducting market analyses, and working with internal teams to launch banking products effectively.

Responsibilities

• Drive banking product strategies to achieve financial & non-financial targets.
• Conduct periodic market scan to understand needs of different customer groups.
• Work through product proposals ensuring customer interests and business requirements are met.
• Ensure Banking products are launched timely and according to policies.
• Liaise with Legal, Compliance, Marketing and Communications teams.
• Support projects in response to market changes.
• Drive a culture of excellence in product lifecycle management.

Skills

Banking Products knowledge

Product Management

Stakeholder management

Project Management

Job description

If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.

Our Wealth and Personal Banking business supports millions of individuals, families, business owners, investors and entrepreneurs worldwide. We provide products and services that include current accounts, credit cards, personal loans and mortgages, as well as savings, investments, insurance and wealth management. We also have specialised relationship managers who support customers with bespoke requirements, including high net worth and ultra‑high‑net‑worth.

The primary objective of this role is to support and drive the entire lifecycle of Banking Products across the client continuum. The role will also support and assist with developing and maintaining the product governance framework that supports these products and services. In addition, the role will require involvement in product development activities across all product lines. Role holder must work in conjunction with the appropriate Journey Owners and Distribution Partners in the UK.

A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.

Responsibilities

• Drive banking product strategies to achieve financial & non‑financial targets.
• Conduct periodic market scan to understand needs of different customer groups to optimise the Banking product suites, whilst identifying product gaps and business opportunities in order to lead the market.
• Work through product proposals from external providers ensuring customer interests and business requirements are met, whilst closing all product gaps.
• Ensure Banking products are launched timely and in line with relevant group policies, and that PIRs are conducted effectively after giving due consideration to relevant risks, competitiveness, and profitability, and at the same time alignment with current market environment and Global product strategies for WPB.
• Liaise with Legal, Compliance, Marketing and Communications teams to deliver products within the regulatory framework and current HSBC Group and Local policies.
• Support projects with some ownership in response to market changes and opportunities and in line with HSBC UK and Group strategy.
• Drive a culture of excellence in product lifecycle management and in the development of customer centric solutions and products.

Work with a multifaceted matrix of mutually valuable internal and external relationships i.e. Propositions, Distribution, Direct Channels, Treasury, GAM, Global WPS, Finance, Compliance, Service Delivery, Software Delivery, Legal, Group/Regional/Country leads, Regulators, Audit, FCC, Consumer Intelligence, Third Party Fund Managers, and external Vendors in order to strengthen the existing relationship and grow revenue.

Qualifications

• Banking Products knowledge is essential.
• Product Management – essential.
• Proven stakeholder management skills are essential.
• Project Management.

This is a Hybrid role based in either Birmingham or Whiteley.

If you are an HSBC Contractor and wish to apply to this role, click here.

To support you with putting your best foot forward for our internal opportunities, you are invited to take advantage of our CV and Interview workshops, hosted by our Talent Acquisition team. To find out more and register to attend please copy and paste this link into your browser - https://performancemanager.successfactors.eu/sf/learning?destUrl=https%3a%2f%2fhsbcbank%2eplateau%2ecom%2flearning%2fuser%2fdeeplink%5fredirect%2ejsp%3flinkId%3dITEM%5fDETAILS%26componentID%3dLDXX1066V%2d000%2dENGBR%26componentTypeID%3dVILT%26revisionDate%3d1692279360000%26targetStudentSysGUID%3d%26actingAs%3d%26fromSF%3dY&company=hsbcholdin

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long‑term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

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