Banking Customer Advisor - Training, Growth & Benefits

Metro Bank Plc; Guildford; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading UK bank in Guildford is seeking a Banking Representative to deliver exceptional customer service. The role involves interacting with customers to understand their needs while working as part of a team. Comprehensive training and benefits, including a competitive salary and bonus, are offered in a supportive environment. Ideal candidates are detail-oriented, customer-focused, and possess good computer skills.

Benefits

Competitive salary

Discretionary annual bonus

Comprehensive benefits package

Qualifications

• Ability to build effective customer relationships in a fast-paced environment.
• Maintain meticulous attention to detail, even under pressure.
• Proficient in computer skills, including a working knowledge of Microsoft Office.

Responsibilities

• Interact with customers to provide exceptional service and understand their needs.
• Work as part of a team, prioritizing tasks against changing customer demand.
• Keep on top of regulatory and non-regulatory training to ensure compliance.

Skills

Customer relationship building

Attention to detail

Proficient in Microsoft Office

Job description

A leading UK bank in Guildford is seeking a Banking Representative to deliver exceptional customer service. The role involves interacting with customers to understand their needs while working as part of a team. Comprehensive training and benefits, including a competitive salary and bonus, are offered in a supportive environment. Ideal candidates are detail-oriented, customer-focused, and possess good computer skills.