Banking Cashier

Nelson Banking Hub; Nelson; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local banking service provider in Nelson is seeking a Cashier to assist customers with banking transactions while maintaining a high standard of service. The ideal candidate will have experience in customer service, attention to detail, and the ability to work as part of a team. Positions available are either full-time or part-time with flexible working hours.

Benefits

Training and development

Flexible working hours

Supportive team environment

Qualifications

• Proven experience in customer service and cash handling.
• Strong attention to detail and reliability.
• Ability to work flexibly and communicate clearly.

Responsibilities

• Greet and assist customers, providing a professional welcome.
• Manage cash transactions with accuracy.
• Maintain compliance with security procedures.

Skills

Customer service experience

Numerical accuracy

Communication skills

Teamwork

Integrity

Job description

About Us

We are opening a brand-new Banking Hub in Nelson, Lancashire as part of the Post Office’s growing network of high‑street Banking Hubs operated in partnership with major banks. The hub will deliver everyday banking services including deposits, withdrawals, bill payments, account enquiries, in a friendly, community‑facing environment. The role offers the chance to join an important service that brings accessible banking to the local area.

Role Summary

As a Cashier in the Banking Hub you will be one of the first points of contact for customers. You’ll ensure accurate and efficient processing of transactions, maintain high standards of customer service, and help maintain a safe, welcoming environment. You will work closely with the wider team to support the smooth operation of the hub and deliver an excellent experience to our customers.

Key Responsibilities

• Greet and assist customers visiting the hub; provide a friendly, professional welcome.
• Operate the counter: cash withdrawals, cash deposits, cheque deposits, balance enquiries, bill payments.
• Ensure accuracy in cash handling: counting, reconciling, issuing receipts, balancing at end of shift.
• Maintain compliance with cash security procedures, anti‑money‑laundering guidelines, data protection and safeguarding vulnerable customers.
• Keep the service area tidy, organised and customer‑ready; restock supplies as needed.
• Communicate clearly with customers (face‑to‑face, phone or other channels) and refer to specialist support when required.
• Work flexibly around agreed hours; in the part time role you will work to a pre‑agreed schedule and may cover occasional extra shifts.

Essential Skills & Experience

• Proven experience in customer service - you enjoy helping people and delivering a friendly, reliable service.
• Strong numerical accuracy and attention to detail, especially in a cash‑handling environment.
• Clear, confident communication skills.
• Team‑oriented approach, reliable and organised.
• Integrity, trustworthiness and a strong work ethic.

Desirable Skills & Experience

• Previous experience in banking, financial services or post-office/counter roles.
• Cash‑handling or transaction processing experience.
• Familiarity with banking products and services.
• Experience working with vulnerable customers or in a community‑facing environment.

Benefits

• Full‑time or part‑time positions available giving job security.
• Training and development: fully supported induction into hub systems, cash‑handling procedures, customer service excellence.
• Join a new, community focused high‑street Banking Hub - make a meaningful contribution locally.
• Flexible working hours on the part‑time contract to help fit your lifestyle.
• Supportive team environment in a growing network.

Working Hours & Location

• The hub will operate Monday to Friday during core high‑street hours (typically 9:00‑17:00) though actual hours and shift pattern will be confirmed on successful appointment.
• Full‑time: standard weekly hours across the working week; some flexibility may be required for peak times.
• Part‑time: agreed weekly hours (approx 12‑30 hrs) to match hub needs; may include occasional additional shifts.
• Location: Nelson, Lancashire - ideally candidates who can commute locally or residing within reasonable travel distance.

How to Apply

• Your current CV (detailing relevant customer service/cash‑handling experience)
• A short covering letter (max one side) explaining why you’re interested in the Cashier role at our Banking Hub, and how your experience meets the requirements.
• Indicate clearly whether you are applying for Full‑Time or Part‑Time (or open to either).
• Specify your available start date and (if applying for part-time) your preferred working hours/week.
• Send your application to: [e-mail] by 23:59 on 20/11/2025. Early applications are encouraged as we will review as we receive them and may close the application early.

We look forward to welcoming a dedicated, customer‑focused individual to help us deliver essential banking services in Nelson. Be part of something new, local and impactful.