Bank Worker Wellbeing Assistant

Colonial Group; Royal Tunbridge Wells; À distance; GBP 17 000 - 22 000; Temps partiel

Avantages offerts par ce poste

Dayforce Wallet

Pro rata annual leave

Mandatory training

Résumé du poste

Abbeyfield Living Society is seeking a Bank Wellbeing Assistant in Tunbridge Wells to support residents on a casual, zero-hours basis. You will help ensure safety, respond to emergencies, and act as the first point of contact for Warden Alarm calls, with duties spanning domestic tasks such as cleaning and laundry.

The role requires a customer-focused, reliable individual with good written and spoken English, IT literacy, and the ability to work independently as part of a team.

Qualifications

• Customer focused and passionate about helping older people.
• Excellent communication skills, both written and verbal.
• Able to read and write to a good standard.
• IT skills essential for front-line duties and records.
• Commitment to confidentiality and safeguarding.

Responsabilités

• Ensure residents, staff and assets are kept safe through regular site checks.
• Respond to emergencies and act as first point of contact for Warden Alarm calls.
• Provide domestic portage, cleaning and laundry as required.
• Assist with waste management and respond to emergency repairs when needed.

Connaissances

Customer focus

Communication skills

IT skills

Confidentiality

Reading & writing

Description du poste

For almost 70 years, Abbeyfield Living Society has been a leading provider of housing and care for older people across England. We're dedicated to exceptional care, and we know it starts with an exceptional team.

Are you someone who thrives on making a difference? Join us and build a rewarding career where your skills and compassion truly matter.

Role: Bank Wellbeing Assistant
Location: Hale Court, 7 Culverden Park Road, Tunbridge Wells, Kent, TN4 9QX
Hours: Bank Zero Hours ( covering Nights )
Pay Rate: £13.61 p/h

We are looking for someone to join our team, on a casual basis, covering staff holidays and sickness. Our bank workers play a fundamental part in ensuring our residents have the support and reassurance that Abbeyfield strive to provide.

The Role of Wellbeing Assistant

With the welfare of our residents at heart, your job will be to ensure that our residents, staff and assets are kept safe, by being vigilant and conducting regular site checks and maintaining security. You will be the first point of contact in the event of an emergency and to respond immediately and appropriately to the Warden Alarm calls.

Your role may also include providing domestic portage, scheduled cleaning and laundry, waste management, and responding to emergency repairs.

About You

You'll be customer focused and passionate about improving the lives of older people. Friendly, sociable and reliable, you'll have excellent communication skills and be able to read and write to a good standard. Self motivated, you'll be assertive and able to work independently. But you'll also know that you are just part of a bigger team and are happy to help out when you see an opportunity.

You should also be able to demonstrate good organisational and problem-solving skills, with the ability to prioritise workload and stay calm under pressure. IT skills are also key to all our front line roles, as you'll be using computers. You should also be able to understand the importance of maintaining confidentiality.

Pay & Benefits

• In line with your casual (bank) worker assignment agreement, we offer competitive pay that is benchmarked regularly, and in line with those of our employed staff in similar roles.

• Flexible work deserves flexible pay. Access your earnings anytime through Dayforce Wallet

• And depending on how many hours you work, you will accrue leave at an equivalent rate of 31days paid leave in a full calendar year, inclusive of bank/public holidays (pro rata).
• To carry out this role, you will be provided with mandatory training to get you started, as part of a comprehensive induction. To work for us in future assignments, you will be expected to keep your mandatory training up to date.

Please note this role will require eligibility to work in the UK, two satisfactory employment references and an Enhanced DBS check, the cost of which will be met by Abbeyfield. You may be asked to provide details regarding convictions; failure to disclose convictions may result in an offer of employment being revoked.