Bank Support Worker (REC1985) - 481590

Scottish Action for Mental Health; Glasgow; On-site; GBP 26,000 - 28,000; Part time

Benefits offered by this job

Fully funded SVQ qualification

PVG/Disclosure & SSSC fees covered

30 days annual leave rising to 33

Wellbeing days

Workplace pension

Job summary

SAMH seeks a Bank Bank Support Worker in Glasgow to join our 24/7 mental health homes in Tollcross and Mount Vernon. You will deliver person-centred emotional, social and practical support to residents with varying mental health needs, enabling independent living.

The role requires recovery-focused approaches, good report-writing skills and the ability to develop professional support plans. A flexible, compassionate attitude and strong listening skills are essential.

Qualifications

• SVQ Level II in Social Care or equivalent is highly desirable.
• Experience of working in the mental health or social care field.
• Ability to write reports, assess client needs and develop professional support plans.
• Flexible, caring and compassionate approach with good practical skills.

Responsibilities

• Provide person-centred support using recovery-focused interventions to help individuals live independently and maintain tenancy.
• Contribute to developing skills and support networks within the community.
• Maintain professional, detailed records and develop care plans with performance in mind.

Skills

Empathy

Active listening

Communication

Flexibility

Teamwork

Education

SVQ II in Social Care

Job description

For Scotland's Mental Health

Around since 1923, SAMH is Scotland's national mental health charity. Today, we operate over 70 services in communities across Scotland, providing mental health social care support, addictions and employment services, among others. Together with national programme work in See Me, respectme, suicide prevention, and physical activity and sport, these services inform SAMH's policy and campaign work to influence positive social change.

SAMH is dedicated to mental health and wellbeing for all: with a vision of a society where people are able to live their lives fully, regardless of present or past circumstances.

Post: Bank Support Worker

Ref: REC1985

Location: North-East Glasgow (Tollcross & Mount Vernon)

Hours: Bank

Salary: £13.45 per hour; plus sleepover enhancement and on-call payments

Shifts: Various; 8-4pm, 9-5pm 10-6pm, evening, sleepovers and on-calls

Contract: Bank

About the Role

Are you passionate about working in mental health? Do you have experience using recovery focused interventions? Easterhill and Brisbane are both 24/7 mental health care homes, in Tollcross and in Mount Vernon area of Glasgow. We support people living with moderate to severe and enduring mental health conditions to live fulfilled lives and achieve their goals by providing emotional, social and practical support.

This is a challenging and exciting opportunity to make a difference to peoples' lives. The successful candidate will play an important role in providing a person-centred approach, by utilising recovery focused interventions to support individuals to develop the skills and positive support networks required to live an independent life and maintain a tenancy in the community.

We are currently expanding our bank relief pool and are keen to invite applications from highly experienced support workers to join our team. Previous experience of providing emotional and practical support to people with a range of support needs is essential. We are particularly keen to hear from people who have experience of working with people who have mental health problems

What we are looking for;

The successful candidates will be able to demonstrate a mature and caring attitude and possess excellent listening and communication skills. You should already have experience of working in the field of mental health or social care and must be able to demonstrate a degree of skill in report writing, assessing client need and developing professional support plans. SVQ Level II in Social Care or equivalent is highly desirable. Whatever your background, a flexible caring compassionate approach combined with good practical skills will be essential.

In this role, your attitude and personality matter as much as your skills and previous experiences. Respect and dignity for the people who use our services is at the heart of everything we do. You do not need any specific qualifications at first, but what you do need is the right attitude and values. We are looking for people with great people skills who are honest, reliable and resilient in challenging situations. You should be flexible in the hours you are available to work.

What we will provide for you

You will work in a supportive environment and will be provided with a full induction and training opportunities. You will be given the chance to develop your knowledge and skills, as well as develop professionally. Some of our benefits include;

Fully funded SVQ qualification to meet the conditions of your SSSC registration

Reimbursement of PVG, Disclosure & SSSC annual fees and registration costs.

Funded continuous learning and development opportunities, access to over 100 courses online in addition to classroom and virtual training sessions

30 days annual leave rising to 33 after 5 years' service (pro rata)

4 public holidays (pro rata)

2 paid wellbeing days off per year to use on what matters to you (pro rata)

Team wellbeing budgets

Workplace pension scheme

Life Assurance policy

Employee Assistance Programme

Closing date for applications will be Thursday 06th August 2026 at 12 noon.

PVG Scheme Membership, a Right to Work in the UK check and proof of any qualifications declared in your application will be required.

Applications are welcome from people who have experienced mental health difficulties.

Please note we reserve the right to close this vacancy early should we receive a high level of applicants and would encourage you to submit your application as early as possible.

SAMH is committed to promoting equality and diversity and to represent the communities we are here to support. We aim to have a truly diverse organisation - diversity of thought, background, experience and of all protected characteristics. We particularly welcome applications from individuals who have experienced mental health problems and individuals from minority communities.

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