Bank Support Worker at Cartref

Shaw Healthcare; Hay on Wye; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider in Hay on Wye is seeking a passionate individual for a care role at a dementia-specialized home. The position emphasizes person-centred care and collaboration within a supportive team. Ideal candidates will have a caring attitude and the desire to support residents, with no prior experience necessary as full training is provided. Enjoy a rewarding career in an employee-owned company celebrated for its commitment to quality care and employee development.

Benefits

Full training provided

Ongoing support and development opportunities

Employee recognition events

Qualifications

• No experience required, just a caring attitude and willingness to support others.
• Values and behaviours are prioritized over formal qualifications.

Responsibilities

• Provide person-centred care per individual care plans.
• Assist with personal care tasks such as bathing and dressing.
• Document care provided accurately.
• Promote dignity and inclusion for residents.
• Collaborate with team members in daily operations.
• Maintain a safe and caring home environment.

Skills

Listening skills

Respect for others

Team collaboration

Job description

We are dedicated to ensuring our employees have a wide range of development options, including NVQ qualifications and our Leadership Programme, as well as in‑house training on a diverse range of topics.

We take pride in acknowledging the hard work and dedication of our employees. We love holding celebrations such as our annual Star Awards event, long‑service awards, Employee of the Month and Service of the Month.

We are committed to ensuring that all employees have a say in shaping our workplace by appointing dedicated employee representatives and conducting annual employee surveys.

Responsibilities

• Providing person‑centred care in line with an individual’s care plan
• Offering personal care, which includes assistance with bathing, dressing and hygiene
• Maintaining accurate documentation of care delivered, including fluid/food intake, activities and incidents
• Promoting dignity, choice and inclusion
• Working collaboratively as part of a team and supporting your colleagues in day‑to‑day duties
• Maintaining a safe, happy, and caring environment

No experience required – your values and behaviours matter more than your background. If you’re someone who listens well, treats others with respect, and genuinely wants to support people to live their lives, we’ll provide everything you need to succeed. With full training, ongoing support, and development opportunities, you’ll be supported every step of the way.

About Shaw Healthcare

Shaw Healthcare is looking for a passionate and caring person who is ready to make a positive impact at Cartref. Cartef is a care home in Hay‑on‑Wye, specialising in dementia care. The facility offers a comfortable, supportive environment with personalised care tailored to the needs of each resident. It focuses on providing high‑quality care in a homely setting, ensuring that residents feel safe and well‑cared for.

Why work at Shaw Healthcare? Shaw Healthcare was founded in 1986 and has evolved to become the largest Employee‑Owned Healthcare company in the UK. We are now made up of 64 registered services, including 55 care homes and 118 extra‑care flats. We operate using employee‑ownership principles and are the Employee‑Owned Business of the Year 2024.