Bank Support Worker

NHS; Greater London; Hybrid; GBP 40,000 - 60,000; Part time

Job summary

A healthcare provider is seeking a Bank Support Worker to provide essential care for individuals with severe learning disabilities and autism in Surbiton. The role requires compassionate and empathetic individuals equipped with excellent communication skills and resilience. You will support residents in leading meaningful lives, contributing positively to their care pathway. The position offers flexible shifts, competitive pay at £12.85 an hour, and various benefits, including weekly pay and free meals on duty.

Benefits

Competitive hourly rate

Flexible working

Free meals on duty

Free parking

Mandatory training

Wellbeing support

Qualifications

• Strong empathy and a caring nature.
• Ability to communicate effectively.
• Resilience to deal with challenging behaviors.

Responsibilities

• Provide care and support to residents with learning disabilities.
• Work alongside a multidisciplinary team to support care pathways.
• Help residents to live independently and achieve personal goals.

Skills

Empathy

Excellent communication skills

Teamwork

Resilience

Education

Experience in caring for people with learning disabilities

Job description

Job summary

This is a temporary Bank Support Worker role at Elysium Healthcare's 1a Upper Brighton Road House in Surbiton. The role involves providing care and support for people with severe learning disabilities, autism, and challenging behaviours. The successful candidate will be empathetic, caring, and compassionate, with excellent communication skills and the ability to work well in a team. The job offers a competitive hourly rate, flexible shifts, and various benefits.

Main duties of the job

As a Bank Support Worker, you will join an inclusive and supportive team to provide care and support to people with learning disabilities and mental health conditions. You will use your excellent communication skills and experience as a Support Worker with a background in Learning Disabilities & Autism to help the residents lead a valued and fulfilled life. The role can be challenging at times, so a positive attitude, compassion, resilience, and vigilance are important. However, it is highly rewarding to see the residents improve and achieve things they couldn't do before.

About us

Elysium Healthcare is an established and stable company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is an opportunity for growth and development within the organization.

Job details

• Date posted: 19 December 2025
• Pay scheme: Other
• Salary: £12.85 an hour
• Contract: Bank
• Working pattern: Flexible working
• Reference number: 1445642093
• Location: Elysium Healthcare, Surbiton, KT6 6LQ

Job description

Are you a naturally empathetic, caring and compassionate Support Worker in the UK with experience of caring for people with learning disabilities? Do you want a fulfilling career, where you can make a difference and change lives for the better in a culture of kindness and teamwork? Where you’ll be supported with development opportunities to grow you as a person and in your career?

Join 1a Upper Brighton Road House in Surbiton as a Support Worker and provide care for people with severe learning disabilities, Autism, and behaviours that may be seen as challenging; where you’ll support and encourage them to lead a full and valued life, enabling them to live more independently.

You’ll be great with people – a real ‘people person’, able to communicate effectively, explaining yourself clearly in the right tone to suit the situation and be really good at understanding others (behaviours and expressions, as well as vocal). Having a good sense of humour, resilience, and a willingness to help residents with their personal hygiene are also important.

There is no minimum number of hours that you need to work, although it is recommended to work as often as you can to ensure your induction knowledge and familiarity with the service is retained.

Weekdays, nights and weekend shifts are regularly available, which are easy to view and book through an app. Within a few taps you’ll have the shifts at 1a Upper Brighton Road House secured that you want.

Whether your nursing experience is from the NHS or private sector, you can join the team as a Bank Healthcare Assistant with an hourly rate that includes a 12.07% uplift to cover annual leave, plus have access to a range of benefits including free meals on duty, free parking and more.

What you will be doing

You will join an inclusive, supportive team that works well together to provide care to people with learning disabilities and mental health conditions. Whether you have experience as a Care Assistant or Support Worker, you will use your knowledge and skills to help support people lead a valued and fulfilled life.

Working alongside a multidisciplinary team, you will use your excellent communication skills and experience as a Support Worker with a background in Learning Disabilities & Autism to provide care and support people through their care pathway. It can be quite a challenging environment at times, so a positive attitude, compassion, resilience and vigilance are important. But it is hugely rewarding to see people improve because of you; being able to do something today that they couldn’t do last week.

Where you will be working

1a Upper Brighton Road is a nine bed, mixed gender community based home. The people who are supported at 1a Upper Brighton Road have severe learning disabilities, autism and behaviours which, due to their diagnosis may be seen as challenging. Residents may also have profound and multiple communication difficulties, sensory impairments and physical health problems.

People may come to 1a Upper Brighton Road as part of their care pathway, either moving on from their residential school placement or moving from their community placement or the family home because they require more structured care and support. The service is staffed 24 hours a day, 7 days a week, by a dedicated team made up of the Registered Manager and Support Workers. All residents are registered with the local GP which allows access to specialist clinicians. Elysium Care Partnerships are proud of the excellent relationships with the families and friends of the people they support.

In this role you will:

• Hold a valid UK driving licence (preferred to assist with community visits)
• Have strong empathy and a caring and compassionate nature
• Be willing to support residents with personal hygiene
• Have excellent people and communication skills, and a good sense of humour
• Deal with challenging behaviours
• Have a positive and professional approach
• Be flexible, reliable, hard‑working and honest
• Be local or within commutable distance

What you will get

• A hourly rate of up to £12.85 (plus a 12.07% holiday allowance uplift)
• Weekly pay!
• Two‑week paid induction
• App access to book shifts easily and quickly
• Free meals and parking
• Mandatory training to ensure you are fully able to do your job at the best of your ability.
• Wellbeing support and activities to help you maintain a great work‑life balance.

About your next employer

You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.

Person Specification – Qualifications Essential

• No specific qualifications are required, but the ideal candidate will have experience in caring for people with learning disabilities, a valid UK driving licence (preferred), and strong empathy, communication, and people skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website.

Employer details

Elysium Healthcare

Surbiton

KT6 6LQ

Employer's website

https://www.elysiumhealthcare.co.uk/