Bank Support Worker

Voyage Care Ltd; Dover; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading support services provider in Dover is seeking dedicated Bank Support Workers to assist individuals in enhancing their independence and quality of life. The role involves supporting clients in daily activities, promoting social inclusion, and providing compassionate care. Applicants should have a driver's license and experience with mental health conditions. This position offers a full-time contract with a variety of shifts and numerous benefits.

Benefits

Enhanced evening and weekend pay

Premium overtime rates

Wagestream

Funded Blue Light Card

24/7 doctor line

Cash plans covering family

Enhanced retirement leave

Long service awards

Qualifications

• Full UK driving licence required.
• Experience working with individuals requiring enhanced support.
• Understanding of mental health conditions, autism, forensic histories.

Responsibilities

• Assist with minimal personal care.
• Teach new life skills to individuals.
• Support clients in local communities and social activities.

Skills

Experience with Positive Behaviour Support plans

Resilience

Flexibility

Composure

Driver's license

Experience with mental health conditions

Job description

Bank Support Worker - Dover - £12.21

All Support Workers need to be aware that they will be working across multiple schemes at locations based in Folkestone, Dover, Deal, and Hythe.

Hours are required – you need to have had your licence for one year or more.

Full time.

Typical shifts are weekday, weekends, and sleep‑ins. Rotas can vary; long days are available but not on block days.

Benefits

• Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
• Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
• Wagestream – giving you the flexibility to draw upon up to 40% of your pay as it is earned
• Funded Blue Light Card – hundreds of discounts at high‑street retailers, etc.
• 24/7/365 doctor line for our colleagues and their families
• Access to cash plans for our colleagues, which also covers their families
• Enhanced retirement leave
• Long service awards

We’re on the hunt for genuinely caring, hands‑on Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us, you'll be helping people gain more independence in their daily lives, while working within a dynamic team to support a fantastic group of people.

Our supported living service in Dover is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with minimal personal care, promoting as much independence as possible, encouraging them to access their local communities, socialising, and doing lots of activities. One day you could be out with the people we support in local bars and pubs, the next you could be unwinding with them playing video games, watching films, or going to the cinema.

We’re interested in our Support Workers having both the right experience and the right values. These include holding a full UK driving licence, being resilient, flexible, and composed in their approach, having experience with following Positive Behaviour Support plans and reflective practice, and experience working with individuals requiring enhanced support, including behaviours of distress, mental health conditions, autism, forensic histories, and trauma.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether that be making dinner by themselves or going on holiday.

We encourage our staff to grow together through our excellent training programme, starting at induction and following you through your career, with opportunities for promotion, progression, and job security in a sector‑leading organisation.

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.