Bank Support Practitioner

The Richmond Fellowship Scotland; City of Edinburgh; On-site; GBP 1,378,000 - 1,929,000; Part time

Benefits offered by this job

TRFS Reward Scheme

Generous annual leave

In-house training and development

Refer a Friend £150

Glasgow Credit Union membership

Health plan

Counselling and LifeWorks

Job summary

The Richmond Fellowship Scotland is seeking Bank Support Practitioners in Edinburgh to provide high-quality, person-centred support when needed. You may pick up 1–2 shifts per week to fit around commitments, with shifts offered based on service needs.

The role involves assisting with meals, medication, personal care and daily living activities, and offering emotional support to individuals, including those with complex communication needs.

Qualifications

• Caring and empathetic nature.
• Excellent communication skills, both with individuals and teams.
• Confident with computers and digital systems; able to use common software.

Responsibilities

• Provide high-quality, person-centred support during staff absences or training.
• Assist with daily living activities including meals, personal care and mobility.
• Support individuals to attend appointments and participate in activities.
• Help with budgeting, finances and personal organisation.
• Provide emotional support and maintain relationships with family and friends.

Skills

Caring & Empathetic

Excellent communication

Computer literacy

Teamwork

Organisational skills

Job description

Are you looking for a rewarding role that fits around your commitments?

If you share our values and you’re ready for genuine job satisfaction, then look no further. We’re on the lookout for motivated and creative individualswith a positive attitude to join us in Edinburghas Bank Support Practitioners.

It would be advantageous if you had a full UK driving licence.

Our bank contracts offer flexibility over the days and hours you work. Tell us when you are available, and we will look to give you shifts that fit. This is a Bank (as and when required) role, meaning shifts will be offered based on service needs. If you're looking for full-time, guaranteed hours, this may not be the right fit, but if you want flexibility, we’d love to hear from you.

Due to the needs of the service, you must have a full UK driving licence to drive the mobility cars if required.

The Role:

As a Bank Support Practitioner, you will provide high-quality, person-centred support when it’s needed most. You will help ensure consistent support during staff leave, sickness or training. To build trusting relationships with the people we support, we ask that you ideally pick up 1–2 shifts per week.

You will be part of a dedicated and friendly team, supporting individuals with all aspects of daily living including meal preparation, medication, going to appointments and activities, managing personal finances, support with moving and handling and personal care. You’ll also provide emotional support and assist them to maintain relationships with family and friends. Some individuals have complex communication needs and use different communication tools to meet their needs.

To be a great Bank Support Practitioner, you will bring:

• A caring and empathetic nature
• Excellent communication skills
• Confidence with computers and digital systems
• The ability to work well both independently and within a team
• Strong organisational skills

Your responsibilities may include:

• Supporting with meal preparation and medication
• Providing personal care and assisting with moving and handling
• Supporting individuals to attend appointments and community activities
• Encouraging hobbies, interests, social opportunities and confidence-building
• Supporting with budgeting, daily living skills and personal organisation
• Providing emotional support and helping individuals maintain positive relationships

Shift Patterns:

• Early shifts from 7:30am
• Late shifts finishing at 9:30pm or 10pm
• Sleepovers
• Waking night
• Weekends and public holidays

Benefits:

• TRFS Reward Scheme with discounts at high street and online retailers
• Generous annual leave
• Continuous in-house training and development opportunities
• Refer a Friend scheme with a £150 reward
• Free membership of Glasgow Credit Union
• HSF Health Plan
• Counselling and LifeWorks service

Closing Date: 30.10.26 (We reserve the right to close this vacancy at any time).

Please note, our smoking policy applies to this role. Please [e-mail] you have any questions.

All successful candidates will receive a conditional offer subject to satisfactory references and PVG checks. Having a conviction will not necessarily debar you from working in this sector. New staff must register with the SSSC within 3 months of starting.

Our Commitment to Inclusion

We welcome applications from diverse backgrounds and are committed to creating an inclusive working environment. We encourage applications irrespective of race, ethnicity or national origin, religion, disability, age, marital or parental status or sexual orientation. Our aim is to welcome everyone and build inclusive teams.

We celebrate difference and encourage everyone to join us.

Join us and be part of something bigger!