BANK Receptionist

Signature Senior Lifestyle; Park Central; On-site; GBP 22,000 - 28,000; Full time

Job summary

A luxury care and nursing home in Park Central is seeking a friendly Receptionist to manage the front-of-house area. You will welcome visitors, handle phone calls, and perform various administrative duties. Ideal candidates will have previous reception experience, strong IT skills, and excellent communication abilities. Join a compassionate team dedicated to creating a welcoming environment.

Qualifications

• Previous experience in a front-of-house or reception role.
• Professional telephone manner and problem-solving skills.
• Ability to manage multiple administrative tasks effectively.

Responsibilities

• Welcome and greet visitors in a professional manner.
• Manage the reception area by cleaning and tidying.
• Answer phones and redirect calls as necessary.

Skills

Friendly demeanor

IT literacy (MS Office)

Excellent communication skills

Job description

Be the first person everyone meets in this front-of-house role, when you join Signature Senior Lifestyle as a Receptionist at our luxury care and nursing home in Highgate.

The reception area is your domain! You’ll be in charge of cleaning and tidying the area to make the best possible impression, and make the entrance as welcoming as it can be to visitors and residents alike.

You’ll be the first to welcome and greet visitors, in a professional, friendly and courteous way, making sure the visitors’ book and the person’s identity are checked as far as reasonably practicable, and that the contractors’ log is signed by visiting workmen.

You’ll also be answering the phone, redirecting calls and recording messages as required, and managing emails and faxes if needed, along with various office and admin duties such as filing, word processing, maintaining databases and photocopying for other senior staff. You’ll also be in charge of organising staff lunch rotas, receiving and managing post, and signing for incoming post if residents are not able to receive it themselves.

We are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, you’ll fit right in.

You’re a friendly and welcoming first point of contact for the business, IT literate (competent in MS Office) with previous switchboard experience and a professional telephone manner. Previous exposure to problem-solving and client complaints, and excellent communication skills, would be a bonus.