Bank Receptionist

Cygnet Health Care; Nottingham; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading mental health services provider in Nottingham is seeking a friendly and professional Bank Receptionist. This role offers flexible working hours and requires excellent communication skills, customer service experience, and a GCSE in Maths and English. Responsibilities include managing reception duties, greeting visitors, and ensuring the safety and security of the environment. Join a supportive team that values your contribution.

Benefits

Strong career progression opportunities

Expert supervision and support

Pension scheme

Employee discount savings

Qualifications

• Experience as a receptionist or administrator in a customer/client setting.
• Polite, friendly, and approachable demeanor.
• Ability to manage multiple tasks efficiently.
• Attention to detail and understanding of confidentiality.

Responsibilities

• Provide a welcoming reception experience.
• Greet visitors and notify staff of arrivals.
• Answer and transfer incoming calls, taking messages as needed.
• Ensure the reception area is clean and tidy.

Skills

Excellent communication skills

Organisational skills

Customer service experience

Computer literacy

Education

GCSE in Maths and English

Tools

Windows

Word

Excel

Outlook

Telephone systems

Job description

We are looking for a friendly, professional Bank Receptionist with a passion for making a difference to others.

You’ll be working flexible bank hours a week at Cygnet Hospital Clifton, helping provide a safe, welcoming environment for colleagues, visitors and the people in our care.

Cygnet Hospital Clifton is a 25‑bed specialist low secure service for men with a personality disorder, who may also present with complex mental health needs.

The hospital is set out across two wards; Ancaria Ward is the admissions/initial treatment ward, which offers a defined pathway through to Acorn Ward, which has a focus on rehabilitation in preparation for moving on into the community or supported living.

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

You’ll also enjoy shopping, travel and leisure discounts – as well as a range of healthcare and financial benefits – to support you to be happy both in and out of work.

With us, you’ll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive.

Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people.

Your day-to-day…

• Provide a professional, welcoming reception experience
• Greet visitors & notify the appropriate member of staff of their arrival
• Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
• Answer & transfer all incoming calls & take messages where appropriate
• Sort & distribute post
• Assist with general office duties as required
• Keep the reception area clean & tidy
• Promote the safety & security of all site users & ensure all staff comply with security protocols

Why Cygnet? We’ll offer you

• Strong career progression opportunities
• Expert supervision & support
• Pension scheme
• Cycle to work scheme & employee discount saving

You are…

• An experienced receptionist/administrator used to working with customers/clients
• Organised, naturally helpful & a good multi‑tasker
• Computer literate – including Windows/Word/Excel/Outlook or equivalent
• Knowledgeable of telephone systems
• Polite, friendly & approachable with excellent communication skills
• GCSE Maths & English qualified, with a good level of numeracy & literacy
• Diligent & accurate, with an eye for detail & an understanding of confidentiality

Successful candidates will be required to undergo an enhanced DBS check.

Cygnet has been providing a national network of high‑quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.